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33000 Php
...and software - Follow up with customers to ensure satisfactory service Qualifications: - Completed 1st Year in College - At least... ...BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services...M and J Solutions Provider Inc.
Taguiga month ago- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration...
Angello Quirimit
Taguiga month ago 45000 Php
...Description Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing...Intelligent Technical Solutions (ITS)
Makatimore than 2 months ago- ...incident report via email, phone, walk-in or service portal. Provide general guidance on... ...Endorse ticket to end user support and or other IT service providers as per process flow... ...to perform onsite support General Service Desk Services Receive, log, prioritize, and dispatch...
- ...Description We are seeking a Lead IT Service Desk professional to oversee our IT support operations in the SEA region. The ideal candidate will have a strong background in IT support, a passion for customer service, and the ability to lead a team to deliver exceptional...
- ...guide organisations through complex digital decisions. The Service Desk Representative is responsible for support of all desktop hardware... ...provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical...
- ...~Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned ~Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity...
- ...IT Service Desk Support is responsible for acting as the initial point of contact for clients phoning or emailing for technical support. Using relevant inquiries and diagnostic techniques to perform remote troubleshooting. identifying the optimal solution in light of the...
- ...The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical expertise with leadership and coordination skills to provide high- ESSENTIAL...
- ...Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the... ...to higher tier support. Assist users with Level 1 Service Desk requests such as password resets and fax, printer, and copier problems...
28000 Php
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming...Sapient Global Services
Quezon Citya month ago- ...T he role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the...
- We’re on the lookout for a skilled and proactive IT & Software Development Virtual Assistant to support our clients in building and maintaining software applications, troubleshooting tech issues, and managing automation and system improvements. If you have a background...
Breakline Talent LLC
Manilaa month ago - ...insight. ~ Effectively managing, developing, and training the service desk team. ~ Ensuring that all processes used by the service desk... ...service desk with senior management and working to ensure that it is properly viewed as a core business asset. ~ Coordinating...
- ...Required: Minimum of ITIL foundations certification, higher levels are desirable. Minimum 3 years experience in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice to have:...
- ...City. What youu0026rsquoll do: Act as the single point of contact to the client for all types of service requests. Coordination of all IT support groups to ensure maximum utilization of billable resources. Pre-process service requests as they...
- ...Switzerland, Avaloq is continuously expanding its global footprint with around 2,500... ...provider of wealth management technology and services for financial institutions around the world... ...As a member of our Business SaaS Service Desk team, you are responsible for the end to end...
- ...caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
- ...IT Service Desk Officer (Level 2 Officer) Overview: The IT Service Desk Officer L2 is responsible for providing technical support to clients, ensuring the smooth operation of their IT systems and networks. This role involves troubleshooting technical issues, resolving...
- ...About The Opportunity This Service Desk Analyst position is a Remote Philippines based role. At Netrix Global, the Service... ...1-3 years experience in a Help Desk/Service Desk or other IT role. Experience with using and troubleshooting Outlook/O365...Remote job
