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- ...making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower complement is sufficient for the forecasted call volume. Ensures that everyone within...
- ...(6) experience within TIP as a Team Leader, specializing in Customer Care and / or Marketing and Sales and/or Technical support operations. ~ Working knowledge of call center operations and organization required. ~ Prior knowledge of client-specifics (i.e. nature...
- ...related to company policy deviation on schedule adherence. Conducts performance appraisals on Schedule analysts periodically. Alerts Operations on any potential or real risk to the production team with regards to achieving service goals. Responsible for forecasting the...
- .... Ensure brand consistency and tone across all digital content. Minimum Requirements: Proven experience as a Social Media Specialist or similar role. Demonstrated success managing personal social media accounts with high engagement and substantial following. Proficient...
- We are seeking a meticulous and detail-oriented Insurance Verification Specialist to join our healthcare team at TMDPH Inc. The Insurance Verification Specialist plays a critical role in verifying patients' insurance coverage, ensuring accurate billing, and facilitating...
- ...members of different department to ensure alignment on needs, developments, assistance needed for a cohesive and efficient overall operations and service delivery. Market Insights: Keep self abreast with current, emerging and new industry trends, competitor activities,...
- ...relevant, and up-to-date information to support service delivery and operational excellence. The Knowledge Manager will promote a culture of... ...Collaboration and Stakeholder Engagement • Collaborate with IT, Service Managers, and Process Owners to ensure knowledge...
- ...About Us: GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: C# Developer We're looking for a motivated and passionate...
- ...Belief Proactive - We create change rather than reacting to it. We anticipate future opportunities and act to address them in... ...and goals, not straying despite difficulties or temptations. Operational Effectiveness Candid - We communicate directly and transparently...
- ...printouts, and distributes information to appropriate departments. Operates a data entry device to key and/or verify a variety of standard... ...and up to 4 Dependents ~ Day 1 Life and Accident Insurance ~ Flexible Retirement Plan ~ IT equipment will be provided....
- ...accounts payable, accounts receivable, and general ledger maintenance. Manages the cash flow to optimize liquidity and support operational needs. Conducts financial analysis to support strategic decision-making. Provides insights and recommendations to improve financial...
- The Port Captain is responsible for the operations, safety and compliance of port activities. He coordinates vessel movements and promotes the highest standards of training, quality, and customer service. Key Responsibilities: Compliance and Safety: Enforce compliance...
- ...and troubleshooting Experience using Zendesk or similar ticketing/support systems. Good understanding of technical support operations and customer service techniques. Familiarity with software support processes and product troubleshooting methodologies. Strong...
- ...the country's leading names in hospitality and dining, known for its upscale buffet restaurants and innovative food concepts. We... ...looking for a Junior Kitchen Manager to assist in the day-to-day operations of our kitchen. The Junior Kitchen Manager will support the senior...
- ...the test taker. Abide by the rules under FERPA. Reaches out to a Shift Lead or MOD should the situation require it Assists managers in the operations on exam issues using Live chat. Process refund requests on Zendesk Tickets Outbound calls to professors or admins...
- ...the assigned amount of production, when they are supposed to do it and within acceptable levels of quality, costs, and safety. 3... ...Sales Supervisor can take the vacant post to ensure continuity of operations, subject to the same accountabilities under the post temporarily...
- ...relevant experience ~ Experience in delivering client-focused solutions based on customer needs ~ Industry Background: Telco, ICT, IT, FMCG, Retail, Manufacturing, Non-Food, Logistics ~ Exceptional communication skills and proven effectiveness in delivering the...
- ...customer insights in order to enhance sales force productivity and effectiveness. Supporting the sales team key planning and operations tasks to support the overall objective of the business. Attainment Planning through effective goal setting, designing sales incentives...
- ...Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated...
- ...Software QA Analyst We are growing our support operations and looking for motivated, detail-oriented, and proactive QA Analysts to join our expanding team. In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations...