73000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels
Track, categorize, prioritise, and monitor all incidents and request reported to the Service Centre
Monitoring call volumes and trends to identify potential major incidents...
55000 Php
...to ensure the confidentiality, availability and integrity of the bank’s information is preserved at all times.
• Executes IT Security Operations processes and activities accordingly.
• Identify and address exposures to accidental or intentional destruction, disclosure...
...responsible for supporting, implementing, operating and maintaining information systems,... ...across and within AIC (i.e. AIC Corporate and its Business Units) and participating in... ...Governance policies and procedures across AIC leading to a mature governance state
Enforces...
a. Oversee Credit Operations team, approve salary and business loans.
b. Ensure accurate, timely loan processing from application to settlement... ...inquiries and complaints.
h. Act as point person for IT, Treasury, Finance, and 3rd party providers.
i. Regularly review...
...for planning, support, coordination and leading computer related activities of CSF organization... ...project activities, which Local IT provides to local Business, on request or... ...internal audits
S6: Network Consulting and operation
- Lifecycle Management Active network...
...Profil
Qualifications:
Bachelor's degree holder, preferably in IT or Computer-related courses
ITIL Foundations (V3 or latest... ...service desk team, with expertise in service delivery and operations management, people development, coaching and mentoring, performance...
...and building partnerships for growth.
We operate in the Philippines nationwide and have a... ...Description
The Cloud Infrastructure Lead role is responsible for managing and monitoring... ...skills
Demonstrated knowledge of IT network design and governance
Additional...
162000 Php
The Change Management and Operational Acceptance Lead is responsible for ensuring that the Change management process governs all changes in the environment... ...a global support operating environment.
Demonstrated IT service operations management leadership within a Fortune...
...behalf of an international provider of Information Technology (IT) services, including consulting, technical, and outsourcing services... ..., up-to-date, and performing optimally to support business operations.
Implement and maintain security measures to protect the organization...
...The IT Operations Supervisor will be part of Global Business Center Information Technology team and will report to IT Operations Manager/Team Lead. This position is responsible for working with other GBC IT vertical leaders/teams, HQ IS, Workstream Team Leads/Managers...
...current accounts in the Philippines. The portfolios/offerings shall cover Technology Consulting, People & Talent, Data & Analytics and IT Solutioning.
Qualifications:
Bachelor ’s degree preferably in Business, Marketing, Computer Science, or quantitative field....
...insurance
~ Annual Performance Incentive
~ Annual Appraisal
~20 Paid Time Off (PTO) per year
Position Summary:
The IT Operations Supervisor will be part of Global Business Center Information Technology team and will report to IT Operations Manager. This...
...company’s needs for goods and services. Job Functions
Manage IT Budget and Procurement Process to manage budget analysis,... ...and procurement processes.
Manage IT purchasing costs, and/or lead special projects associated with IT spending analysis, purchasing...
...report to Technology Compliance SOC Team Lead and work closely with Lines of Business responsible... ...ensure change to controls is designed and operated effectively during and post project... ..., and manage complex and ever-changing IT control environments covering access, change...
...Diageo is the world’s leading premium drinks company with an outstanding collection of brands... ...&L/BS/Cash, drive financial performance, operational KPIs)
Generate insights for the... ...business to thrive and for Diageo to realize its ambition, we depend on having diverse talent...
...IT Quality Assurance Lead
Acquiro Solutions and Technology Inc.
Pasig City | Managerial | Hybrid
JOB ID: 202404YB7M
Apply
Job Description
• Contribute on developing, improving, and maintaining testing standards and practices.
• Design test strategy...
...report to Technology Compliance SOC Team Lead and work closely with Lines of Business responsible... ...ensure change to controls is designed and operated effectively during and post project... ..., and manage complex and ever-changing IT control environments covering access, change...
...Job Title : IT OPERATIONS SUPERVISOR Active 2 Education : (IT) or graduate
Location : ONSITE / HYBRID / 1 day WFH/ REMOTE
SHIFT : DAY / MID NIGHT
LOCATION : BGC, Taguig City
JOB DESCRIPTION :
Operations Management :
• Ensure the delivery of the committed...
Team Lead [IT Service Desk]
Position Description
Position Description
CGI Philippines is looking for an IT Service Desk Operations Lead with experience in managing a team of IT Service Desk analysts. The candidate must be willing to work onsite 2-3 times a week...
...customer contact quality. The team’s insight help improve customer experience, identify training needs for agents, help optimize the operations, and help make-date-driven decisions to enhance overall efficiency and effectiveness of the contact center.
Responsibilities:...
...We are looking for awesome and talented Operations Supervisors who wants to join our growing... ...At least 1 year of experience as a Team Lead in a Call Center
Must know how to handle... ...night shift at BGC, Taguig City
What's in it for you?
Our people enjoy some amazing...
...daily project activities for compliance.
Lead junior compliance specialists and advise... ...and Business Process Management (IT-BPM) sector, VCC Link has now focused on... ...all functions in corporate, consulting, operations, and technology verticals.
With over 8...
...discuss metric performance and issues
Operations Management/Operational Effectivenes s... ...plans for contingencies
Work with Team leads to ensure accurate forecasting and tracking... ...collation as required e.g. MI reviews/HR/IT.
Manage Escalations
Manage escalations...
...JOB RESPONSIBILITIES:
Oversee operations of the program; oversight of technical/engineering resources
Develops relationships with clients... ...or experience in managing a team of Service Desk Specialist, IT Helpdesk or IT Support Specialist
ITIL Certified/background &...
...consulting company is known to provide customer service to companies around the world.
Job Description • Responsible for daily operational performance management and ensure both contractual and operational KPIs are met
• Act as point-of-contact of the company and...
...Required Qualifications:
~6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education
~ Leadership or people management experience
Desired Qualifications:
Bachelor's degree...
...About this role:
Wells Fargo is seeking for Lead Operations Processor for Sanctions Screening operations.
The role is responsible for activities that support the operational infrastructure, performance, and efficiency.
In this role, you will:
Support management...
...We are looking for awesome and talented Operations Supervisors who wants to join our growing... ...1 year of relevant experience as a Team Lead on a BPO set up
Must be willing to work... ...be considered for the offer
What's in it for you?
Our people enjoy some amazing...
...Responsible for the day-to-day supervision of our IT Service Desk Team including work and... ...knowledge summary and documentation
Leads, directs, and coordinates cross... ...Resolves escalated issues arising from operations and requiring coordination with other departments...
...Overhead Operations and Transformation Lead (FP&A)
Stands for what is right and important and does what they say without exception, demonstrating... ...principles and policies, statutory and management reporting, and its application to optimise performance and controls risk...