Job description
First point of contact for customers seeking technical assistance over the ticketing system, phone, or email/chat.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue...
...registration no: CS200256602 and PEZA Registration No. 04-56. It’s founder and CEO, Ernest Nierras, was the former Pycon Inc. Worldwide... ..., web based applications for SPC monitoring and reporting, helpdesk support to provide maintenance services for the IT equipment and...
...Responsibilities
Provide first-level technical support to users of HRIS and MYXfinancials systems via phone, email, or chat.
Diagnose and troubleshoot system-related issues, ensuring timely resolution and user satisfaction.
Collaborate with internal teams, including...
...We are seeking a Remote Customer Support Assistant to join our customer service team. As a Customer Support Assistant, you will play a key role in providing exceptional support to our customers and ensuring their satisfaction. This position requires strong communication...
...design with a strong desire to learn and grow. Basic understanding of HTML, CSS, JavaScript, and PHP. Familiarity with WordPress CMS and its ecosystem. Some knowledge of UI and UX design principles. Experience with Elementor or other page builder plugins is a plus....
ROC.PH Digital Marketing Services
General Trias City, Cavite
1 day ago
...Investment, and a combined role of Project Management and Client Support teams, gaining hands-on experience in various business functions... ...the System Administrators in maintaining and optimizing our IT infrastructure.
Troubleshoot hardware and software issues,...
...Conducting research on any given topic and producing well-researched content for social media and websites.
Provide copywriting support for different materials in support of client acquisition and client retention.
Work with the Project Virtual Assistant and...
35000 Php
...in this field.
• Preferably 3 years experience specializing in IT/Computer - Network/System/Database Admin or equivalent.
• Bachelor... ...competence, both hardware and software.
• Experienced in supporting computer users via telephone.
• COMPTIA "A+" Certification preferred...
Nityo Infotech
Pasig
7 days ago
20000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications...
Telesys Eastwood
Manila
21 days ago
Responsibilities:
Provide 1st Technical support, service restoration, fulfillment of service requests, and advice to users ensuring the... ...Qualifications:
At least 1- 2 years of work experience in IT Service Desk/ Tech Support process providing support for Laptops...
Visaya Knowledge Process Outsourcing Corp
Pasig
5 days ago
90000 Php
∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent.
∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products
∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...
Nityo Infotech
Makati
a month ago
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Metacom Solutions
Taguig
more than 2 months ago
...and resolving simple technical problems, employing a logical and methodical approach to issue resolution.
Adept at documenting support activities through ticketing systems to uphold a comprehensive record of issues and resolutions.
Possesses a foundational understanding...
18000 Php
...associate experience.
What are we looking for?
- Completed at least 2nd year college of education (Any IT - Related courses is a plus)
- Tech support or IT Service desk background is a plus
- Good command of English Language
- Technical knowledge is a plus
-...
Neksjob
Angono, Rizal
more than 2 months ago
18000 Php
-Provides IT support / technical assistance to the whole team / company.
-Analyze the requirements of the company and organize IT resources accordingly.
-Evaluating the needs of the company, deploying the appropriate IT solutions to solve problems and choosing the most...
Modularity Home Inc.
Makati
13 days ago
18000 Php
...specific request or incident if applicable
- Log & monitor status of IT Infrastructure related Requests and Incident in the ticket... ...At least 6 months experience as an IT Servicedesk or Technical Support Representative is required
- Good in verbal and written communication...
Systemantech Inc.
Quezon City
more than 2 months ago
...space for you. Every day we help our members create their best work in the best work environment possible.
Overview:
As an IT Support Intern, you will have the opportunity to gain hands-on experience in supporting various IT systems and providing technical assistance...
AHGLAB Consultancy Services Inc.
Makati
5 days ago
...FOR IMMEDIATE HIRING!!!
Job Summary: To provide technical support to users in an efficient and accurate manner. Which will be considered as the firm’s front liner and will solve basic technical problems and provide support for all assigned areas. The goal is to make...
28000 Php
...individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare Specialist
Financial Associate (PRIO)...
Orbit Teleservices Pasig-Ortigas
Pasig
7 days ago
...solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our... ...BE PASSIONATE in becoming a reliable resource in the field of IT Helpdesk? Can you BE ONE.HELP MANY in adhering to our IT policies, standards...
17000 Php
-4 Years College Graduate
-Minimum of two (2) years to three (3) years IT Support experience
-Familiar in Excel, Computer parts, Printer, Internet Connection -Configuration/ Network Configuration and etc.
-Working knowledge with various operating system and application...
ANR Unlimited MPC
Mandaluyong
12 days ago
At least college graduate of Information Technology / Any It courses. 3 or 3 years required experience.
Responsibilities:
Resolving IT support requests from employees.
Answering employee questions regarding computer system.
Gathering and analyzing data to diagnose...
The Studio Bridge
Pasig
12 days ago
...- rotation every 3 months
Candidate must possess at least a Bachelor's/College Degree , any field.
Required skill(s): IT Onsite Support, Ticketing System, Incident Management, O365.
Must have at least 1 year of relevant working experience
1 online technical...
35000 Php
Qualifications:
• Minimum of [1-2] years of experience in providing onsite IT support.
• Candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Proficient in troubleshooting...
Nityo Infotech
Taguig
8 days ago
...The Information Management Group is looking to employ an IT Support/Helpdesk.
Overview of the Position
The IT Support/Helpdesk monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they...
18000 Php
Role Description
This is a full-time on-site role as an Information Technology Support Technician. As an IT Support Technician, you will be responsible for providing technical support and troubleshooting assistance to ensure the smooth operation of desktop computers...
ANR Unlimited MPC
Mandaluyong
18 days ago
...chance to broaden your horizons, collaborating with diverse teams and making meaningful contributions on a global scale. As an IT Helpdesk Support, your role is pivotal: from providing first-level assistance to troubleshooting, you'll ensure seamless user experiences...
67000 Php
Description:
Job Description:
We are looking for a motivated Junior IT Support Specialist to provide technical assistance and support for our internal clients. The ideal candidate will have a strong passion for technology, excellent problem-solving skills, and the...
ETeam PH
Taguig
15 days ago
...Dive into a world of endless opportunities within the Health, Wellness & Fitness industry, all from the comfort of home. As an IT Helpdesk Support , you'll be spearheading technical solutions for a global clientele, pushing boundaries without ever stepping foot outside...
...the stock market and the systems behind it
Motivated to combine the art of design... ...audience insights in the form of reports
Supports and executes research initiatives/studies... ..., Pasig City 1605 Philippines
IT Helpdesk Support Staff
Responsibilities:
Responsible...