...their resolution in logs
Follow-up and update customer status and information
Attend trainings required to improve customer service
Help analyze pareto of issues, root cause, and propose improvements
Attend once a week meeting with the Manager for process improvement...
15000 Php
Scheduling and coordinating service calls for air conditioning system repairs, maintenance, and installations.
Responding to customer inquiries and providing them with information regarding services, pricing, and availability.
Dispatching service technicians to customer...
MD AIRCON ENTERPRISE
General Trias City, Cavite
2 days ago
...of tools and equipment.
-Estimate cost of repair in accordance to approved price list.
Work Experience:
-Preferably with 1 year experienced on same field or in appliances after sales service.
-Graduate of 2-year course preferably related to computer programming.
Camel Appliances Manufacturing Corporation
General Trias City, Cavite
24 days ago
...We are seeking a Remote Customer Support Assistant to join our customer service team. As a Customer Support Assistant, you will play a key role in providing... ...:
Proven experience in customer support, help desk, or related roles.
Excellent communication skills,...
...Responsibilities
Provide first-level technical support to users of HRIS and MYXfinancials systems via phone, email, or chat.
Diagnose and troubleshoot system-related issues, ensuring timely resolution and user satisfaction.
Collaborate with internal teams, including...
Atleast college level
Trainable
With experience in wastewater treatment facility is a plus
Can communicate to clients in professional manner
Free accommodation
...Position Title: HVAC Service Technician II
Reports To: Field Supervisor or General Manager
Status : Full-time, Regular position... ...and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,000 + Php4,000 non taxable allowance
Qualifications:
· 4 to 6 years of IT Service Desk experience
· At least 1 year of experience...
Eteam Workforce Private Corporation
Taguig
a month ago
...startup industry leader committed to innovation and excellent services. As a Client Services Intern, you'll contribute to our Sales Account... ..., and a combined role of Project Management and Client Support teams, gaining hands-on experience in various business functions...
50000 Php
Description:
Provide user support via Phone, Email and ServiceNow automated ticket channels... ...incidents and request reported to the Service Centre
Monitoring call volumes and... ...Change Management
Support all Service desk Incidents and requests to meet Service Level...
ETeam PH
Taguig
a month ago
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting... ...resolving customer technical questions that needs technical support
• Provide necessary online security support.
• Identifying...
JK Network Services
Pasig
more than 2 months ago
Location: UP Technohub, Quezon City (Onsite)
Schedule: Flexible
Qualification/s
— Obtained a Bachelor's Degree
— At least 1+ years experience either Service Desk or Application Support
— Must have experience with AWS or Azure
Nityo Infotech Services Philippines Inc.
Quezon City
19 days ago
28000 Php
...customer-oriented individuals to join our team as Call Center Agents.
List of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative
Sales/Retail Representative
Travel and Hotel Associate
Healthcare Specialist
Financial...
Orbit Teleservices Pasig-Ortigas
Pasig
4 days ago
250000 Php
Job Title: Director Delivery Consulting (Service Desk)/ Service Desk Director Delivery
Job Category: Senior Management
Job Type: Permanent... ...clients are brought on board your role may also include support of those clients. Where this is the case, it is possible that...
Manpower Core Group Inc.
Taguig
19 days ago
23000 Php
Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Customer Service Representative. They will join our team in Mandaluyong at Eton Cyberpod Ortigas.
Your Key Responsibilities
Assist customers with inquiries, concerns, and requests...
Metacom BPO
Mandaluyong
26 days ago
80000 Php
Key Skills
Customer Service
COMPUTER SKILL
Technical
Analytical Skills
Problem Solving
Job Title: Multilingual Service Desk Analyst (Polish)
Category: Service Desk / End User Services
Main location: Taguig (Onsite)
Salary: PHP 70,000 - 80,000
Employment Type...
Manpower Core Group Inc.
Taguig
19 days ago
30000 Php
LOCATION: QUEZON CITY AND CEBU, PHILIPPINES
JOB TITLE: SERVICE DESK ANALYST
The purpose of this role is to the first point of contact for... ...s Service Desk objectives.
Be responsible for primary user support and customer service:
1. Respond to queries from all calls,...
BEST CAREERS AND OPPORTUNITIES
Quezon City
more than 2 months ago
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
Metacom
Quezon City
more than 2 months ago
...Categorize and record reported queries and provide solutions
Support problem identification
Advise users on appropriate course... ...communication skills
~ IT Graduates are welcome to apply
~0-6 months service desk experience
~ PURE ONSITE, 6-12 MONTHS CONTRACT
~ SHS...
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Metacom Solutions
Taguig
more than 2 months ago
Job Summary
• The role of the Service Delivery Manager (SDM) is responsible for co-coordinating the delivery of services for key clients... ...of the customer.
• Follow agreed escalation procedures.
• Support requirements assigned by the Director or above
• Advise people...
Gratitude Philippines
Taguig
more than 2 months ago
...the customer through the problem-solving process
*Direct unresolved issues to the next level of support personnel
*Provide accurate information on IT products or services
*Record events and problems and their resolution in logs
*Follow-up and update customer...
...as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Responsible for... ...varying degree of difficulty on our service desk. This is a full-time on-site role located in BGC...
...enables critical and emergency response networks. Discover more about them at
Role Overview:
As a Technical Customer Support 1 (Service Desk) at Intrado, you'll serve as the primary point of contact for tier 1 support, addressing routine service issues, incidents,...
...Role Overview: A Service Desk Support Analyst is a key member of the Service Desk team responsible for providing technical assistance and support to endusers analyzing and categorizing incoming incidents and service requests and ensuring timely resolution and customer...
...Key requirements:
Experience as a help desk technician or in another equivalent customer support role
Knowledge of products, databases, and services with a good understanding of multiple systems across Network, Telephony, Unified Communications and Cloud
Ability...
...Responsibilities, Supporting Actions & End-Results
• Responding to an average of 10-20 inbound Technical service requests over the phone and email per day.
• 15-25 phone calls... ...experience
• Role is similar to Service Desk – L2 handling escalation from that will be...
...Job Summary:
The Service Desk Agent serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking the
appropriate steps to resolve...
...Location: Meycauayan, Bulacan, PH
Company: Nestlé Business Services AOA, Inc.
Full Time
Bachelor’s Degree
1+ year of experience... ...Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed...
...Communication skills and interpersonal skills with exposure to handling Service Desk calls and experience in providing EUC services
2. Knowledge... ...and printer related issues
4. Exposure to handling US Support via Phone, Email & Chat Support
5. Exposure to handling...