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- ...service delivery quality and technical excellence. · Over-all responsible for the management, maintenance and provides technical support via onsite, phone, email and or remote on hardware and software issues, network diagnostic and repair. · Must be able to...
Strategic Networks Inc
Taguiga month ago - ...T he role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via... ...system Respond to enquiries from clients and help them resolve their hardware or software problems...
- Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration...
M and J Solutions Providers Inc.
Taguiga month ago - Schedule: Shifting/Graveyard Work Setup: Onsite Salary: 29k - 33k Must have: -At least 18 months BPO experience (12+ months in IT Helpdesk/Service Desk) -Strong problem-solving skills -Great communication skills -Completed at least 1st year of college
M & J Solutions Provider Inc.
Taguig18 days ago - ...all customers in a courteous, friendly and helpful manner # Ensure that appropriate and... ...established policies and procedures # Lend support or assistance as Reliever in other... ...scrolling this page or clicking any part of it, you hereby acknowledge that you have read...
- ...The Role ~As an IT Support Analyst, you will play a key role in enabling the success of Medallia employees. This includes ensuring the constant availability of IT services, performing initial triage of support inquiries, and resolving technical issues. ~ This is also...
- ...Document systems, policies, and procedures; conduct annual reviews. Support product lifecycle management, patching, and vendor coordination.... ...disaster recovery efforts. Qualifications Bachelor's in IT, Computer Engineering, or Electronics and Communications...
ADDFORCE Human Resource Solutions INC
Taguigmore than 2 months ago - ...managing, developing, and training the service desk team. ~ Ensuring that all processes used... ...management and working to ensure that it is properly viewed as a core business... ...all relevant stakeholders, including the support desk team,customers, and other teams that...
- ...Job Description Love solving problems and helping others do the same You're exactly what... ...needs! We are looking for Technical Support Specialists who can help troubleshoot and... ...weekly metrics. -Preferably with past Help Desk Experience (CSR/TSR). -Basic knowledge...
- ...Responsibilities We are looking for a competent help desk technician to provide fast and useful... ...orientated and willing to provide support services to resolve issues. We sincerely... ...Required to assist customers with routine IT issues and more complicated matters are escalated...
- Service Desk Trainer Position Description The Service Consultant... ...training delivery, technical support, assessment, and evaluation,... ...matter being taught, whether it's software applications,... ...learners during training sessions, helping them troubleshoot problems, answer...
- ...-Completed 1st Year in College -At least 3 years BPO experience with 2 years of experience in a Service Desk role, IT helpdesk or Technical Support role - Under BPO or IT Shared Services -Strong problem-solving and analytical skills to quickly identify and...
- ...operate in the year of 2006. They provide and give services to their client when it comes to insurance, and this company is one of largest insurance agents in the industry. Position: Sales Support Officer Company Industry: Insurance Agency Work Location: Taguig City...
JK.hiring30
Taguigmore than 2 months ago - ...We are seeking a highly skilled Senior IT Business Analyst with strong hands-on experience in SQL for data analysis and reporting... .... Use strong SQL skills to query, analyze, and validate data supporting business processes and technical solutions. Develop and refine...
- ...with key users regarding ongoing activities and project statuses/Support implementation and utilization of intelligent Training Tools (... ...either LMS or Masterdata focused • Experience in delivering IT solutions for HR, requiring technical knowledge without deep specialization...
- ...We are looking for a Junior Application Support Specialist with at least 3 years of experience... ...experience in application support, help desk, or technical support roles. Basic to... ...Familiarity with Incident Management and IT Service Management (ITSM) tools. Exposure...
- ...to junior staff. Assist with Local Office IT, Desktop Engineering, and project... .... Act as a first line resource on all support issues and requests Provide support to... ...the customer experiences a proactive and helpful support service. Participate on global...
- Regional IT Manager Position Description High Level Job Description The Regional... ...IT infrastructure, networks, and end-user support services. This role is responsible for... ...fulfillment. Establish KPIs and SLAs for service desk performance and end-user satisfaction....
- ...Key Responsibilities: Provide technical support to fulfill Service Level Agreement of tickets assigned. Perform remote troubleshooting... ...and procedures. Attend technical meetings with the IT Service Desk Accomplish daily status updates of all pending end-user....
- Service Desk Analyst (Senior) Position Description Want to expand your experience in one of the world's largest IT and business consulting services firms? JOIN CGI PHILIPPINES! •... ...orders, service request as necessary support requirements assigned by the Service...
- ...projects, cost optimisations, and support services for a diverse range... ...Premium Partner, we enhance IT experiences for clients across... ...technically proficient Cloud Service Desk Technical Shift Supervisor to... ...Managed Services department helping deliver service excellence to...
- Multilingual Service Desk Analyst (German) Position Description Service Desk Analyst... ...or escalation of tickets to 2nd/3rd line support teams. • Supports Service Request Management... ...English language • Good computer and IT technical skills • Solid analytical and...
- ...About the job: Senior Operations Manager—Service Desk (Taguig) | Onsite Benefits: ~ HMO for Employee and 2 Dependents (On Day... ...to 5 years as an operations manager with experience in handling help desk/service desk operations ~6 years minimum BPO/BPM experience...
- ...we have for you: • Customer Service Representative • Technical Support Representative • Sales Representative • Travel Associate •... ...be discussed during the interview. We have limited job offers available here! Grab our jobs today before it runs out! APPLY NOW!
Orbit Teleservice NCR
Taguigmore than 2 months ago - Multilingual Service Desk Analyst (Swedish) Position Description Multilingual Service... ...or escalation of tickets to 2nd/3rd line support teams. • Supports Service Request... ...the Swedish language • Good computer and IT technical skills • Solid analytical and...
- ...established Project Management principles, with a primary focus on IT realization and effective coordination of vendor and in-house... ...Oversee the realization of changes and provide dedicated hyper-care support post-implementation • Core Technology Operations: Ensure...
- ...Staff4Me is seeking a skilled and proactive IT Systems Engineer to join our dynamic team.... ...with various departments to support and enhance their technology needs. Responsibilities... ...IT infrastructure, security, and service desk teams to ensure cohesive endpoint management...
- ...Hiring for Sr IT Business Analysts Location: BGC, Taguig Setup: Hybrid, Midshift Manila Salary: Up to 120K Based on experience... ...in collaboration with internal and external partners, and support implementation. Analyze Assess and analyze business processes...
- ...contribute to our shared success. What’s In It For You? • Competitive Salary Packages... ..., and procedures to provide accurate and helpful information. • Contribute to a... ...environment. • Provide basic troubleshooting support as needed. What We’re Looking For:...
Orbit Global Careers
Taguiga month ago - ...• Deliver documents related to IT transactions and other items to various business units. • Maintain accurate records of documents and receiving forms. • Ensure timely and safe delivery of these documents. • Communicate with end users, business units in...
