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- ...service procedures outlined in the Service Delivery Playbook. Support the end-to-end service delivery process, including task... ...execution, both online and offline. Working knowledge of Marketo is helpful. Ability to articulate and evangelize services with stakeholders...
- ...Responsible for providing first-level and advanced technical support to end-users by diagnosing and resolving issues related to hardware... ...all transactions. Responsibilities Provide day-to-day IT help desk support by diagnosing, resolving, and documenting incidents...
- ...a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding... ...We are looking for a dedicated and customer-focused Help Desk / IT Support Specialist to provide first-level technical support to...
- ...Summary The Help Desk Specialist is the first point of contact for technical support, assisting with desktop systems, applications, and building technology systems. This... ...Surveillance Contribute to user training, IT documentation, and process improvements Maintain...
- ...practitioners as well as nonmedical clients in the United States and United Kingdom. As an IT Help Desk Specialist, you will be the first point of contact for technical support within and for ScribeNet. You will ensure smooth IT operations by providing timely...
- ...Job Title: Mandarin-Speaking Customer Support Specialist (Help Desk) Shift: Rotational Key Requirements Fluent in Mandarin (spoken & written) Good English communication skills Minimum 2 years experience in customer service / support roles Experience in...
- ...proactive and customer‑oriented Service Desk Analyst to provide first‑level technical support to end users. The ideal candidate has 1–3 years of experience in IT support, excellent communication... ...and maintain a professional, helpful attitude. Support onboarding/offboarding...
- ...Job Description Title: Help Desk Supervisor Location: Cebu, Philippines Position Summary & Key Areas of Responsibility: Leads support team leaders and ensures teams meets SLA standards. Coaches team to meet service level agreement objectives. Supports...
- ...practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their... ...About the Job We are seeking a candidate to help provide IT support. The ideal candidate will need strong experience in providing...
- ...Job Title Senior Manager, Help Desk Purpose of the role At Amadeus Hospitality, we... ...and achieving cost-effective operations to support anticipated growth. Position Summary:... ...administration, operations management, engineering, IT or a related field. MBA preferred....
- ...Type: Full time, Contract Support our users as the face of MEGA... ...provides global services from its head office in Csomád. Built with... ...Managing and resolving service desk tickets in a timely manner Providing... ...customer service role, will help you understand what is required...
- The ResultsCX Help Desk Associate Specialists will be supporting the MS Windows infrastructure of ResultsCX extending to a Global Support scale (All ResultsCX... ...reported via phone, voicemail, email, or chat and resolve it within the agreed SLA. Escalate incidents and...
- ...How you'll make an impact: We're looking for GDS specialists to provide guidance and technical support to our frontline customer service across the full range. Your role in action: Provide Helpdesk support of the full product range on both functional as well as...
- ...Job Title Assoc. Manager, Help Desk Purpose of the role Amadeus is committed to providing customers globally with superior support and service to ensure their success in using Amadeus... ...Support team offers support to its global customer base in the hospitality...
- ...Capital Region - Philippines About The Role As a CBRE Help Desk Analyst, you will be responsible for answering and documenting... ...specific software applications. This job is part of the D&T Support job function. They are responsible for providing technical...
- ...Type: Full Time Position target: An IT SUPPORTER’s main responsibility is to support... ...organizational unit. Communicates with Service Desk Customers via formal and dedicated... ...their presence and correct implementation help the team to meet customer needs and perform...
- ...positive workforce environment, making your contributions as an IT Help Desk Technician an integral part of their culture. If you possess... ...Service: Deliver exceptional customer service and technical support, addressing client inquiries, issues, and requests promptly and...Remote job
- ...leadership and customer service skills. Should have good experience in handling and managing Application Packaging and End user Support teams Should have knowledge on basic desktop / laptop issues, printer, AD, Exchange, Hardware issues etc.. Hands on tools like...
- ...overall operations and activities of the Service Desk group, ensuring that both productivity and quality... ...continued satisfaction of users on Service Desk support services. Responsibilities Manage end-to-end IT help desk operations by defining service workflows, SLAs...
- Job Roles and Responsibilities: Oversee the efficient handling of incoming and outgoing communications, including mail, emails, and phone calls, ensuring prompt and professional responses. Track the status of all work orders from initiation to completion of the Maintenance...
- ...HCLTech is urgently hiring for L1 Service Desk for one of our clients. If you think you've... ..., assign, close tickets logged in the IT Service Desk. • Query the User for all relevant... ...skills to foster cooperation among users, support teams and peers. • Will be handling a...
- ...bilingual (English/Japanese) , customer-focused Tier 1 Help Desk Agent to join our global Help Desk team supporting technology-enabled clinical trial solutions. In... ...tools, technologies, and best practices related to IT support and clinical trial systems. Required Skills...
- ...Description Apply now Job Title: IT - Service Desk Manager Posting Start Date:... ...equipment and systems. This positions helps to develop and implement standards and... .... This team serves as the first level support to the business for answering questions...
- ...of experience our focus is on helping the most vulnerable children overcome... ...: As a Customer Support Analyst III you are responsible... ...providing Level 2 and Level 3 help desk support and assisting in... ...services and support function of IT. The role engages with a broad...
- ...a difference. Be happy. Grow your career. IT Service Desk Agent I The IT Service Desk Agent provides level 1 support to organizations by answering, calls, chats, and... ...Maintaining and expanding knowledge of help desk procedures and services Adhering to policies...
- ...Key Responsibilities Serve as the first point of contact for IT support via phone, email, chat, or ticketing system Log, track, prioritize, and resolve service desk tickets according to SLAs Troubleshoot hardware, software, network, and peripheral issues Support...
- ...Job Description Job Overview: The Service Desk Agent serves as the first level of IT support for all Probe users by receiving incidents and service requests through a variety of channels (such as phone, chat, email and ticketing system) and taking the appropriate...
- ...Company Description At IT Managers, Inc., we specialize in delivering cost-effective... ...receive the right expertise, we help empower their business operations.... ...We are seeking a dedicated Service Desk Technical Support professional to join our team on a full...
- ...End‑User Support Desktop / laptop troubleshooting (hardware & software) Operating system... ...critical/complex issues to AE internal IT teams in a timely manner. Maintain full... ...asset tracking Experience with Service Desk tools and structured ticket handling...
- ...incidents/service requests as per Service desk procedures & allocated timelines Escalates... ..., and documenting incoming questions and support requests by phone, email, chat, or in... ...reporting service desk tickets Analyzing IT incident reports and questions to identify...