Social Media Community Manager

Social Media Community Manager Job Description Template

Our company is looking for a Social Media Community Manager to join our team.


  • Build and manage the company’s social media profiles and presence, including Facebook, Twitter, Instagram and additional channels;
  • Organize small events and make product presentations;
  • Track, measure and analyse all initiatives to report on social media ROI;
  • Communicate with different target audiences, including educators, parents, learners and the community;
  • Plan content and write copy for social media, the web and other marketing collaterals;
  • Actively use calls, emails, social media and events to grow a stellar community of engaged brand mavens;
  • Drive consistent, relevant traffic and leads from our social network presence.


  • Ability to work under pressure;
  • Resolving Conflict;
  • Basic Computer Skills;
  • Multitasking;
  • Patience;
  • Post graduate degree in communications, business or similar;
  • Ability to work well in highly diverse environment;
  • Minimum Diploma or Bachelor’s degreeand above;
  • Excellent organisational and time management skills;
  • Minimum 5 years or above in managerial experience;
  • Working Hours: 5 days per week , 9am to 6pm (have to be 24/7 on call);
  • Working Location: Menara Binjai, Kuala Lumpur( Nearby LRT Ampang Park);
  • Drive, competence, flexibility and a willingness to learn;
  • Age: Below 30;
  • Excellent verbal and written English skills.