Customer Service Representative
Full-time
Metacom Careers
Description - Provide exemplary customer support via phone, email, and chat.
- Resolve customer inquiries and issues with efficiency and professionalism.
- Document customer interactions in the CRM system.
- Collaborate with team members to enhance customer satisfaction.
- Continuously improve knowledge of products and services for better service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language proficiency
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Technical skills for operating systems and tools
- Skills and Competencies: Exceptional interpersonal and people skills
- Responsibilities and Duties: Experience in a call centre environment preferred
Vacancy posted 4 days ago
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