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Customer Service Representative

Full-time

RSD Human Resource Management Consultancy

Description
  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with inquiries and resolve issues efficiently and effectively.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance service performance and customer satisfaction.
  • Identify customer needs and recommend appropriate products or services.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years in customer service or related field
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathy, patience, and a positive attitude
  • Responsibilities and Duties: Proficiency in using customer service software
Vacancy posted 1 day ago
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