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Customer Service Representative

Full-time

Metacom Careers

Description
  • Provide exceptional customer service and support to clients through various channels.
  • Manage and resolve customer inquiries and complaints in a professional manner.
  • Assist in scheduling appointments and follow-ups for customers.
  • Work collaboratively with team members to enhance customer experience.
  • Maintain detailed records of customer interactions and transactions.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred
  • Experience Level: Fresh Graduate (0–2 years)
  • Skills and Competencies: Proficiency in English, strong customer service skills, and problem-solving abilities
  • Qualities and Traits: Excellent interpersonal skills and ability to work as a team player
  • Responsibilities and Duties: Effective scheduling and management of customer calls
Vacancy posted 10 days ago
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