Technical Manager
Full-time
Eagle Group
TECHNICAL MANAGER - ISOLUTIONS INTERNATIONAL, INC.
- Directly reports to Operations Manager
- Responsible for monitoring and scheduling of Proof of Concept and Implementation to clients of iSolutions International, Inc. Manila, Cebu and Davao for all products.
- Responsible for the weekly schedule of the onsite technical engineers.
- Responsible for reviewing and updating technical documents, if needed
- Responsible for close monitoring of technical inquiries, support cases and health check
- Responsible to enhance Technical knowledge and skills of Engineers
- Serves as 3rd level support for both cases of Pre-Sales Cases and After-Sales Cases
- Close monitoring of inquiries & outstanding cases
- Monitoring and scheduling of Quarterly Health Check
- Monitoring the daily schedule of technical engineers
- Responsible and ensures the quality of Products conducting regular Product Evaluation
- Willing to work on-site
- Educational Qualifications: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
- Experience Level: 1-3 years of experience in a technical management role.
- Skills and Competencies: Strong mentoring abilities, technical management expertise, and product management knowledge.
- Working Conditions: Office environment with potential for remote flexibility.
- Qualities and Traits: Proactive, strong communicator, adaptable, and detail-oriented.
Vacancy posted a month ago
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