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CSR - Travel Account | Open to HS graduates

Full-time

Caldwell Communications Consultancy Philippines

We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences.

Responsibilities

  • Handle travel-related inquiries via phone, email, or chat
  • Assist clients with bookings, modifications, or cancellations
  • Provide accurate information on travel options, schedules, and promotions
  • Record all interactions and maintain up-to-date documentation
  • Escalate complex cases to supervisors
  • Meet service quality and customer satisfaction goals

Benefits

  • Paid Trainings
  • 22 Paid Leaves
  • HMO
  • Government Mandated Benefits
  • 13th Month Pay

Vacancy posted 6 days ago
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