Gaming Customer Support (Accounts, Login & In-Game Help)
Full-time
Telesys BPO Solutions
Customer Service Representative – Gaming Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us. Job Description We are hiring Customer Service Representatives for a Gaming Account to assist players with inquiries, technical issues, account management, and gameplay support. You will ensure excellent customer experiences while handling gaming-related questions through chat, email, or other non-voice channels. Key Responsibilities:
- Respond to player inquiries via chat, email, or messaging platforms
- Assist with account setup, login issues, in-game purchases, and technical problems
- Provide accurate information about game features, promotions, and events
- Resolve player concerns efficiently and professionally
- Document interactions and account updates accurately in the system
- Escalate complex or urgent issues to supervisors when necessary
- Meet quality, productivity, and player satisfaction metrics
- Shifting schedules, including nights, weekends, and holidays
- Full paid gaming account and customer service training provided
- Fast-paced, player-focused environment
- Exposure to gaming systems, platforms, and community management
- High School or Senior High School Graduate (College level or graduate is a plus)
- Good English communication skills (written and verbal)
- Strong customer service and problem-solving skills
- Basic computer knowledge and ability to navigate gaming platforms
- Willing to work onsite in Metro Manila
- Amenable to shifting schedules
- UP TO 28K monthly basic plus incentives
- Paid gaming account training and upskilling opportunities
- Clear career growth and promotion opportunities
- Supportive and team-oriented environment
- Ongoing coaching and mentorship
- Employee engagement and recognition programs
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Gaming Customer Support (Accounts, Login & In-Game Help) in Parañaque vacancy
- ...instructions for specific customers. Report... ...Active participation in projects for process improvements... ...assigned tasks to support DSV and meets its objectives... ...customers’ needs and help them achieve their... ...world-class team players, accountability and action. We value...
- ...indicators) goals Create shipments in system and ensure efficient handling... ...to offer solid services and meet our customers’ needs and help them achieve their goals. We know that... ...with world-class team players, accountability and action. We value inclusivity, embrace...
- ...migrated into GBS MNL Customs team. Strategize to... ...process optimization, accountability, and ownership Monitor... ...productivity and assist in creating positive... ...irregularities to Business Support Services Manager for Customs... ...Take the lead to help resolve reoccurring issues...
- ...Time Main KPIs: Accountability – ensure assigned processes... ...accurately in the designated systems... ...Responsibilities: Support various processes including... ...Performance Indexes (KPIs) and help drive branch... ...services and meet our customers’ needs and help them achieve...
- ...MNL ISSC - Business Support Services Control Tower... ...issuance of billing to the customer and/or cross trade partner... ...all shipments pulled in the daily workload due... ...our customers’ needs and help them achieve their... ...world-class team players, accountability and action. We value inclusivity...
- ...Location: MNL ISSC - Business Support Services Control Tower... ...support the team leader in meeting the KPIs, workforce... ...solid services and meet our customers’ needs and help them achieve their goals. We... ...world-class team players, accountability and action. We value inclusivity...
- ...Job Details Responsible in timely booking of Export & Import... ...made in UPS (Vendor booking & On-Account booking) are registered in... ...per organizational guidelines, customer requirements and GDP Principles... ...meet our customers’ needs and help them achieve their goals. We...
- ...Full Time Business Support Assistant is responsible... ...quotation, assist sales team in management of awarded... ...directly to the customers. He / She must ensure the... ...established for managing account related activities for... ...our customers’ needs and help them achieve their...
- ...and/or indicated operations support to the respective region or country... ...communication among customers in the respective region or country... ...according to the required KPI of account assignment.Compilation and... ...meet our customers’ needs and help them achieve their goals. We...
- ...per organizational guidelines, customer requirements and GDP... ...Must have a bachelor’s degree in any field. Fresh graduates... ...meet our customers’ needs and help them achieve their goals. We... ...with world-class team players, accountability and action. We value inclusivity...
- ...MNL ISSC - Business Support Services Control Tower... ...supports the team leader in achieving KPIs and... ...instructions for specific customers. #Report... ...customers’ needs and help them achieve their goals... ...world-class team players, accountability and action. We value inclusivity...
- ...Location: MNL ISSC - Business Support Services Control Tower... ...supporting Global Account Managers and Directors in the management of awarded... ...MRS requests directly to customers. The Business Support Assistant... ...our customers’ needs and help them achieve their goals....
- ...buy permit into WFS -Create shipment in the system from start to end -Fill... ...addresses and dimensions are correct -Enter accounting, handling and additional information... ...to offer solid services and meet our customers’ needs and help them achieve their goals. We know that...
- ...BSS Control Tower BSA – Customer Reporting Department... ...MNL ISSC - Business Support Services Control Tower... ...tasks according to deployed Account Setup Forms (ASF) for the enrolled accounts in scope. # Established communication... ...customers’ needs and help them achieve their goals...
- ...We are looking for CSRs to join a fast growing account in Alabang. You will be responsible for delivering exceptional service to valued... ...through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and...
- ...assistance (Investigation) -Ensure TMS to be in full compliance by the origin and... ...to offer solid services and meet our customers’ needs and help them achieve their goals. We know... ...collaboration with world-class team players, accountability and action. We value inclusivity,...
- ...Operational Finance Assistant – Accounts Payable Job Description: The role skills in transaction processing of... ...exposure in freight and logistic support is an advantage Skills:... ...solid services and meet our customers’ needs and help them achieve their goals. We...
- ...employees, and they take care of our customers! Become a member of a... ...company headquartered in Seattle, Washington. As a Fortune... ...inflows from AR collections are accounted for. KEY RESPONSIBILITIES:... ...and accurate Being supportive of change Taking initiative...
- ...are building a talent pool of Customer Service Representatives (CSR)... ...interactions across various accounts. This role is ideal for individuals... ...delivering excellent service in a fast-paced environment.... ...development opportunities Supportive and dynamic work environment...
- ...Operational industry experience in similar capacity (minimum 1 year)... ...to offer solid services and meet our customers’ needs and help them achieve their goals. We know that... ...collaboration with world-class team players, accountability and action. We value inclusivity, embrace...
- ...Senior Application Support Specialist, Enterprise... ...suite of cloud-native in-house developed applications... ...strong sense of ownership, customer service, and integrity... ...customers’ needs and help them achieve their goals... ...-class team players, accountability and action. We value inclusivity...
- ...> Attend to inquiries of clients and customers > Monitor & report to department head... ...standard report form (Per case) > Prepare supporting documents needed for claims > Monitor... ...years course as long as have experience in Forwarding, Brokerage, and shipping lines...
Dempsey Resource Management, Inc.
Parañaque16 days ago - ...and data accuracy for daily operations. Qualifications: - Graduate of any Business, IT, Computer, or related course - Proficient in Microsoft Excel, Google Sheets, and basic computer applications - Fast and accurate in encoding and data processing - Highly...
Out of the Box Practices, Inc.
Parañaquea month ago - ...related engineering course With experience in supervision, project management, or... ...level of integrity, professionalism, and accountability Ability to manage teams, subcontractors... ...operational efficiency Analyze contracts and support negotiations with clients Gather market...
Dempsey Inc.
Parañaque11 days ago - Job Summary: The Branch Office In-Charge is responsible for overseeing daily operations, ensuring smooth workflow, and maintaining overall efficiency within the branch. This role involves supervising staff, handling administrative tasks, and ensuring that company standards...
The Archive Talent
Parañaquea month ago - The role of an Accounts Receivable Assistant is to assist with the management of a company's accounts receivable... ...Receivable Assistant may be asked to provide customer service support and communication with customers in regards to their accounts. - Assist in the daily...
Hightower Inc.
Parañaque2 days ago - Requirements: Bachelor’s degree in Business, Marketing, or related field 1. At least... ...track record in handling key retail accounts such as SM, Robinsons, Shopwise, Metro Retail... ...and mentoring for sales staff Ensure customer satisfaction and retention Participate in...
Dempsey Inc.
Parañaquea month ago - ...: Must be a graduate of B.S. Accountancy Knowledgeable in the areas of national & Local regulatory... ...are properly recorded and supported EWT Analysis Bank Reconciliation... ...Trade; Analysis of aging of Receivable; Customers Deposit & others Year-end BIR submission...
- ...Diploma Course equivalent�Male or Female� No work experience required�Highly trainable and willing to learn�Willing to do fieldwork in Metro Manila area�With driving Skills�Willing to work in Paranaque City� With or Without Experience� Fresh Graduate are welcome to...
Dempsey Resource Management Inc
Parañaque14 days ago - QUALIFICATIONS : - bs accountancy knowledgeable in cost accounting principles - proven experience in coast accountant / costing supervisor role - experience with accounting - software and erp systems - proficient with microsoft office - and financial analysis...
DEMPSEY RESOURCE MANAGEMENT INC
Parañaque3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Gaming Customer Support (Accounts, Login & In-Game Help). Be the first to apply!
