Remedial Officer (Shaw, Pasig City)
Full-time
Rykom Finance Corp.
Description
Essential Duties and Responsibilities:
- Monitor and manage overdue customer accounts.
- Contact customers via phone, email, or written communication to follow up on outstanding payments.
- Negotiate repayment plans and settlements in line with company policies.
- Maintain accurate records of collection activities and customer communications.
- Escalate unresolved or high-risk accounts to senior management when necessary.
- Prepare reports on collection performance and ageing accounts.
- Ensure compliance with company policies and legal regulations related to debt collection.
- Support remedial actions for non-performing accounts to minimize financial risk.
- Perform other related duties as may be assigned by the immediate supervisor.
Job Requirements
- Diploma or bachelor’s degree in finance, Business
- Administration, Accounting, or related field.
- Proven experience in collections, credit control,
or accounts receivable (preferred).
- Strong negotiation and communication skills.
- Ability to handle difficult conversations
professionally.
- Good analytical and problem-solving skills.
- Proficiency in Microsoft Office (especially Excel
- Graduate of any business-related course
- With good oral and written communication skills
Vacancy posted 21 days ago
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