Japanese Customer Relations Manager (P 150,000 + Dayshift)

HIRING Japanese Customer Relationship Manager (P 150,000 Max)

This is a US Based cyber security company. This company has a customer base of almost 50,000 + private companies and government firms and even educational institutions. Their main service is to provide vulnerability assessment software to different organizations around the world.

Position: Japanese Customer Relationship Manager

Industry: American Cyber Security Company

Salary: P 150,000 to P 155,000

Breakdown: P 100k basic + 50,000 allowance = P 150,000

Schedule: Fixed 9am to 6pm

Work Onsite for 6 months

Work hybrid after 6 months 

Benefits:

• HMO with dependents
• Medical Insurance and medical reimbursements 
• Work Hybrid (3 days onsite and 2 days home after 6 months)
• 13th month pay and bonuses 
• Sick leaves and Vacation Leaves 

What are the job duties:

• Can handle conferences with stakeholders and partners online 
• Handle client Japanese client portfolios
• Ability to manage account thru constant meetings via call or via chat/email
• Handle renewal of client company agreements
• Handle retention and renewal of contracts 
• Attend meetings with partners and clients when needed
• Handle all concerns, escalation and request of clients 

What are the job requirements?

• Filipino who speaks Japanese 
• Filipino who is around N3, N2 and N1 
• No JLPT required (candidates who are not JLPT passers can apply)
• Can use Japanese and English at the same time
• Will handle clients who are Japanese companies and expat firms in Japan
• Must have work experience as Japanese Customer Success Managers
• Have handle number of Japanese client companies 
• Can do account management of japanese clients
• Experience in handling client profiles and portfolios 
• Has experienced business reviews 
• 4 year course in any field preferably Engineering ior IT courses 
• Must have B2B experience (preferably IT clients)