Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers with inquiries and provide accurate information regarding products and services.
- Handle customer complaints and resolve issues in a professional manner.
- Maintain a positive and empathetic attitude towards customers.
- Document customer interactions and update records for future reference.
- Work collaboratively with team members to enhance the overall customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Fresh Graduate or 0-2 years of experience in customer service.
- Skills and Competencies: Proficient in English; strong customer service and problem-solving skills.
- Skills and Competencies: Ability to schedule effectively and manage time.
- Qualities and Traits: Team player with excellent interpersonal skills.
- Skills and Competencies: Experience in a call center environment is a plus.
Vacancy posted 1 day ago
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