Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, complaints, and product information.
- Resolve customer issues promptly and effectively, ensuring satisfaction.
- Document customer interactions and maintain detailed records.
- Collaborate with team members to improve service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Junior: 0–2 years.
- Skills and Competencies: Proficient in English language, strong customer service orientation.
- Qualities and Traits: Excellent interpersonal and people skills, team player, strong problem-solving abilities.
- Responsibilities and Duties: Ability to handle challenging situations with professionalism.
- Working Conditions: Fast-paced call center environment.
Vacancy posted 2 days ago
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