Customer Service Agent Hiring.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and provide knowledgeable answers to questions
- Assist customers with order processing and product-related issues
- Resolve customer complaints in a timely and effective manner
- Maintain accurate records of customer interactions and transactions
- Work collaboratively with team members to improve service delivery
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or a related field
- Experience Level: 5–8 years of relevant experience in customer service
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Proficiency in CRM software and Microsoft Office Suite
- Qualities and Traits: Strong problem-solving abilities and a customer-centric attitude
- Qualities and Traits: Ability to work under pressure and manage multiple tasks efficiently
Vacancy posted 14 hours ago
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