Customer Service Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service by addressing inquiries and resolving issues.
- Assist customers with product-related questions and provide guidance.
- Document customer interactions and maintain accurate records.
- Collaborate with team members to improve service processes and customer experience.
- Evaluate customer feedback to enhance service delivery.
Requirements
- Educational Qualifications: Diploma in Business or related field
- Experience Level: 5–8 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Ability to handle difficult situations and manage stress
- Qualities and Traits: Detail-oriented and customer-focused
- Responsibilities and Duties: Ability to work effectively in a team environment
Vacancy posted 7 hours ago
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