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(M) Insurance Billing Agent - Customer Service Representative - No Calls

Full-time

Sapient Global Services

We are looking for candidates with Insurance Agent working experience for our Financial Accounts.

Job Responsibilities:

● Follow standard operations and procedures.

● Recognize and escalate priority problems in accordance with Client standards.

● Ensure one call resolution prioritizing customer satisfaction.

● Perform basic troubleshooting when necessary.

Qualifications:

  • With or without BPO Experience
  • At least High School Graduate (Old curriculum) / ALS Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Job Type: Full-time

Benefits :

  • Additional leave
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided
Vacancy posted 5 days ago
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