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Customer Service Representative (On Call)

Part-time

A and S Workers Inc.

  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain accurate records.
  • Respond to customer inquiries via phone, email, and chat.
  • Resolve issues promptly and efficiently while ensuring customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance service quality.
  • Assist in training and onboarding new team members.
  • Stay updated on product knowledge and company policies.
    • Educational Qualifications: High School or Senior High School diploma required.
    • Experience Level: Fresh graduates or students are encouraged to apply.
    • Skills and Competencies: Strong customer service and organizational skills, proficiency in technical tasks, and excellent interpersonal ability.
    • Working Conditions: Fast-paced environment, both in-person and over-the-phone interactions.
    • Qualities and Traits: Team player, adaptable, and possesses a positive attitude.
Vacancy posted 21 days ago
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