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Process Excellence Specialist for BPO Industry in Pasig upto 90k

Full-time

Job Vacancy Phil

Process Excellence Manager for BPO Industry in Pasig upto 90k

Qualifications

  • 3 to 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting
  • Lean Six Sigma Green Belt certified; Black Belt certification is an advantage
  • Proficient in data visualization and process mapping tools such as Power BI, Tableau, Visio, Lucidchart, or Signavio
  • Strong analytical and problem-solving skills with the ability to balance strategic thinking and hands-on execution
  • Excellent communication skills with the ability to simplify complex concepts for diverse stakeholders

 Key Responsibilities

  • Lead process improvement initiatives by analyzing, redesigning, and optimizing workflows
  • Identify inefficiencies and provide data-driven recommendations to improve performance
  • Manage Lean, Six Sigma, and Kaizen projects from planning to implementation
  • Collaborate with cross-functional teams to align process improvements with business goals
  • Support change management through training, communication, and stakeholder engagement
  • Partner with IT and RPA teams to identify automation opportunities and improve operational efficiency

This is for DIRECT HIRE!

 

Vacancy posted 6 days ago
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