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CSR - Spanish Bilingual in Manila. Salary upto 90K-100K

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Provide exceptional customer service to Spanish-speaking clients.
  • Handle inquiries and resolve issues via phone, email, and chat.
  • Assist in the development of scripts and assistive tools for efficient communication.
  • Maintain records of customer interactions and follow up as necessary.
  • Collaborate with team members to improve service delivery.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1–3 years of experience in customer service.
  • Skills and Competencies: Proficiency in Spanish and English, strong communication skills.
  • Responsibilities and Duties: Ability to handle high volumes of calls and inquiries.
  • Qualities and Traits: Empathetic, patient, and customer-oriented attitude.
  • Working Conditions: Office environment with a focus on team collaboration.
Vacancy posted 15 hours ago
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