Amazon Account Health Specialist
RemoteVA PH
Davao City
- Remote job
Amazon Account Health Specialist
Schedule: Full-Time | Monday–Friday | 9 AM - 5PM EST
We are seeking an experienced Amazon Account Health Specialist to manage and maintain the health of our Amazon Seller Central account. The ideal candidate has hands-on experience handling Amazon account health issues, opening and managing Seller Support cases, responding to policy violations, and monitoring customer feedback to ensure account compliance and performance.
Responsibilities
- Monitor and maintain the overall health of our Amazon Seller Central account.
- Open, manage, and follow up on Seller Support cases until resolution.
- Respond to account health notifications, policy violations, and performance warnings.
- Monitor and address negative customer feedback and product reviews when appropriate.
- Investigate and resolve listing, catalog, and account-related issues.
- Prepare and submit appeals and Plans of Action (POAs) for account or listing reinstatements.
- Monitor key account health metrics, including Order Defect Rate (ODR), Valid Tracking Rate (VTR), Late Shipment Rate (LSR), and Customer Service Performance.
- Work with internal teams to resolve issues affecting account performance.
- Maintain accurate records of cases, appeals, and resolutions.
- Stay current with Amazon policies and Seller Central updates.
Requirements
- Proven experience managing Amazon Seller Central accounts.
- Strong knowledge of Amazon Account Health and seller performance metrics.
- Experience opening, managing, and escalating Seller Support cases.
- Experience handling customer feedback removal requests and resolving account performance issues.
- Knowledge of Amazon policies, compliance requirements, and best practices.
- Experience preparing successful Plans of Action (POAs) and account appeals.
- Strong analytical and problem-solving skills.
- Excellent written English communication skills.
- Highly organized with strong attention to detail.
- Ability to work independently and manage multiple priorities.
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the Amazon Account Health Specialist in Davao City vacancy
- ...We are looking for someone whose main strength is Amazon catalog research and product data management . Our workflow is very different... ..., which then lists the items on our Amazon Seller Central account Entering supplier costs, case packs, and other product information...Remote job
- ...Position Overview – The Accounting Collections Specialist supports the financial operations of a portfolio of community association clients by assisting... ...with experience Night differential pay HMO health coverage Stable, long-term remote engagement with a growing...
- ...customer relationships for MDMPI's Medical Imaging products in Mindanao region. This role involves managing key hospital accounts, identifying new business opportunities, coordinating sales presentations and product demonstrations, and work closely with...
- ...On Site JOB REQUIREMENTS: Bachelor's Degree in Nursing With at least 2 years of experience as company nurse With Occupational Health Nurses Association of the Philippines certification Amendable to attend face to face interview. Amendable to work onsite JOB...
JK.hiring30
Davao Citya month ago - ...Support (IET/CIS), Quality, Impact and Accountability (IET/QUA), Agribusiness and Infrastructure... ..., leather, light manufacturing, health, mining, automotive and pharma and others... ...Philippines, the Enterprise Development Specialist will provide subject matter expertise throughout...
- ...assistant and related services for US healthcare clients. As an Account Manager, you will play a pivotal role in ensuring exceptional... ...management experience ~ PMP certification Benefits ~ Statutory health insurance coverage ~ Paid vacation and sick leave in...
7 $ per hour
...U.S.-Based Technology Startup Seeking IT Helpdesk Specialists Location: Remote (Applicants Must Be Based in the Philippines) Terms... ...Payday in USD – Twice per month, we send USD right to your bank account. ~ Company-Provided Laptop – We’ll provide the equipment...- ...This is an ownership role, not a support role. You'll take full accountability for the reconciliation and financial reporting process across... ...commensurate with experience Night differential pay HMO health coverage Opportunities for continued education, CPA support...
- ...Support (IET/CIS), Quality, Impact and Accountability (IET/QUA), Agribusiness and Infrastructure... ..., leather, light manufacturing, health, mining, automotive and pharma and others... ...Country Office in the Philippines, the M&E Specialist will support the effective tracking of...
- ...We are seeking a confident and professional Collections Specialist to join our bookkeeping company. The ideal candidate has excellent... ...via phone and email regarding outstanding invoices and overdue accounts . Follow up on past-due balances and negotiate payment...Remote job
- ...Requirements our day-to-day responsibilities will include: Key Account / Customer Management Manage customer needs and ensure... ...when you join us... Benefits From Start Date ~ HMO (Health Insurance) ~ Group Personal Accident Insurance ~ Group...
- WILLING TO WORK IN DAVAO CITY Develop and implement effective recruiting strategies to attract a diverse pool of candidates. Screen and shortlist candidates based on job requirements and qualifications. Conduct interviews to evaluate candidates' skills and fit...
- ...Description Manage day-to-day accounting operations, including accounts payable and receivable. Prepare financial statements and reports to ensure compliance with regulations. Assist in the budgeting process and monitor expenditures. Conduct regular audits...
- ...Description Oversee daily accounting operations to ensure accuracy and efficiency. Prepare and review financial statements, budgets, and forecasts. Supervise and mentor junior accounting staff, providing training as needed. Ensure compliance with relevant...
- ...We are looking for a QA Specialist with deep expertise in test automation to help us raise the quality bar across the Inriver platform.... ...trends to give teams and leadership clear visibility into product health. • Mentor and guide other engineers on testing best practices...
26000 Php
...Government-mandated benefits 13th Month Pay Note: Compensation, incentives, and additional benefits may vary depending on the assigned account, client program, and employment offer. Complete details will be discussed during the recruitment process. ROLE SUMMARY We are...Bellsoft Technologies
Davao City17 days ago- ...will be there to help as you further hone your skills and accomplish responsibilities. Make a difference and grow with us. The Account Manager is responsible for identifying and pursuing new business opportunities, developing and executing effective sales strategies...
- ...We are seeking a proactive and results-driven Shopify & Digital Marketing Specialist to help optimize and maintain our Shopify website while managing SEO, Google Ads, and social media marketing efforts. Schedule: 10:00 AM – 6:00 PM EST/ Full-Time Key Responsibilities...Remote job
- ...Job Title: Paid Media Performance Specialist - Meta, YouTube & Google Ads Company: Wonder Group - Wedded Wonderland / Liviti... ...investment, finance, wealth education, referral partners, brokers, accountants, advisors, clients, and prospects. What You Will Build /...
40000 Php
...Appraisal | Healthcare Benefits | Career Growth Opportunities About the Role SmartScale360 is hiring a Talent Acquisition Specialist to support our growing U.S.-based clients by managing the recruitment process from sourcing to onboarding. You'll play a key role...Remote job- RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and Open Access Network, ensuring...
- ...We are seeking a detail-oriented Data Entry & Invoicing Specialist to support daily administrative and billing operations. The ideal... ...Assist with tracking billing information and updating customer accounts. Perform routine data audits to ensure data integrity and...Remote job
- ...The Clinic Customer Care Specialist (CCS) serves as the primary point of contact for patients and customers through multiple communication channels, including phone, email, messaging, social media, and other platforms. The role focuses on providing excellent customer...
- ...rewarding career opportunities for its employees. Position: Sales Specialist ✨Industry: Distribution & Trading Company ✨Location: Davao... ...1-3 years of experience in Sales, Business Development, or Account Management ✨Experience in FMCG, distribution, or trading...
J-K Network Services
Davao City22 days ago - ...Qualifications: BS degree in Accounting, Finance, Commerce. Thorough knowledge of accounting procedures. Advanced MS Excel skills Highly detail-oriented, organized, proactive, and self-motivated Aptitude for numbers and quantitative skills Ability...
- Overview: Keep our systems running smoothly as a Database Maintenance Specialist. You will focus on the health of our data through rigorous cleanup and standardization. Responsibilities: • Use multiple sources to update incorrect data. • Consistently review duplicate...
Cyberbacker Careers
Davao City24 days ago - ...career with us! We are looking for enthusiastic and reliable individuals to provide top-notch service on our blended customer support accounts. About the Role: As a Customer Support Representative, you will be the first point of contact for our customers, handling...
- ...We are seeking an experienced Property Accountant with a strong background in real estate accounting . This is a requirement. The ideal candidate must have extensive hands-on experience with both AppFolio and QuickBooks Online (QBO) and be comfortable managing...Remote job
- ...This is a remote position. We are seeking an empathetic, detail-oriented, and fluent Bilingual Intake Specialist (Spanish/English) to join our growing team. In this role, you will be the first point of contact for prospective clients. You will be responsible for conducting...
- We are looking for a multilingual professional who can connect us with reliable sources of conversational audio data from BPOs and call centers. The ideal candidate should have strong communication skills and the ability to reach out to call center owners, managers, or...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Amazon Account Health Specialist. Be the first to apply!
