Insurance Specialist | BPO Agent | Weekends Off
Full-time
Caldwell Communications Consultancy Philippines
Job Description
We are looking for Insurance Customer Service Representatives to support clients with policy questions, claims, and coverage inquiries, ensuring accurate and professional service.
Responsibilities:
Handle inquiries via phone, chat, or email
Provide guidance on policies, claims, and coverage
Assist clients with submissions and updates
Record all interactions accurately
Escalate complex cases to supervisors
Maintain quality and client satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on insurance systems and processes
Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication
Detail-oriented, customer-focused, and solution-driven
Basic computer skills
Onsite availability in Metro Manila
Why Join Us
Competitive pay with incentives
Exposure to insurance accounts and career development
Supportive team and collaborative environment
Vacancy posted 1 day ago
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