Customer Service Agent
Full-time
Big-Ger Freight Solutions Inc.
Description - Provide exceptional customer service through various channels including phone, email, and chat.
- Assist customers with inquiries, complaints, and any issues related to their accounts.
- Maintain accurate records of customer interactions and transactions in the system.
- Collaborate with team members to resolve complex customer issues efficiently.
- Monitor customer feedback and suggest improvements to service processes.
- With or Without experience in Logistic or Forwarding Company
- Willing to work with Under pressure
- knowledge to documentation and strong personality
- Must have good oral and written communication skills
- Must be knowledge in MS office applications
- Has great multitasking and time managements skills
- Ability to work under pressure and deadlines while maintaining a high level of accuracy.
- Excellent attention to details
- Willing to assigned in Valenzuela City
- With Complete Government I.Ds or Form
- Willing to start ASAP
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years in customer service
- Skills and Competencies: Strong customer service skills; problem-solving abilities
- Skills and Competencies: Excellent organizational and scheduling skills
- Skills and Competencies: Financial literacy and back-office support experience
- Qualities and Traits: Strong communication and interpersonal skills
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Agent in Valenzuela vacancy
- ...Job Description We are looking for Technical Customer Service Representatives to troubleshoot and support clients experiencing technical issues, providing clear solutions and professional guidance. Responsibilities: Handle technical inquiries via phone, chat,...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers in resolving inquiries and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Collaborate with...
- ...Job Requirements Graduate of any course Undergrad BUT with experience in Customer Service With clear communication skills Active and flexible Responsibilities Manage customer's inquiries and concerns, introduces the products, terms and conditions,...
- ~ Manage inbound and outbound customer inquiries via phone, email, and chat. ~ Provide accurate information about products and services. ~ Resolve customer complaints and issues efficiently. ~ Document customer interactions and feedback. ~ Work collaboratively with...
- ...Description Provide outstanding customer service by addressing customer inquiries and resolving issues. Manage and schedule appointments efficiently to meet customer needs. Demonstrate strong problem-solving skills to navigate customer challenges. Collaborate...
- ~ Lead and manage the customer service team to ensure high-quality service delivery. ~ Develop and implement customer service policies and procedures. ~ Handle escalated customer inquiries and complaints effectively. ~ Monitor performance metrics and prepare reports...
- ...would be responsible for maintaining and organizing large amounts of data, as well as performing administrative duties to support the customer marketing and operation department. Bachelor’s Degree in Marketing Management, or any related course Detail-oriented...
- ...Description Provide exceptional customer service to enhance customer satisfaction. Respond to customer inquiries through various channels effectively. Assist in scheduling appointments and managing customer requests. Collaborate with team members to improve...
- ✨ KEY RESPONSIBILITIES: ✅ Lead, coach, and manage the customer service team. ✅ Monitor team performance and give feedback to help them improve. ✅ Fix escalated customer concerns quickly and professionally. ✅ Create plans to improve customer satisfaction and team...
- ...Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring... ...onsite in Metro Manila Career shifters and experienced CSR agents are welcome. What You Get: Salary up to 25K + Monthly...
- Customer Service Representative - Hotel Reservations Metro Manila | Onsite Job Description We are hiring Hotel Reservations Customer Service Representatives to assist guests with booking inquiries, changes, and cancellations. Provide accurate information and ensure...
Sapient Ph
Valenzuela5 days ago - ...Job Description We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support. Responsibilities: Respond to financial inquiries via phone, chat, or email...
- ...Job Description We are hiring Retail Customer Service Representatives to assist shoppers with inquiries, purchases, and returns while providing excellent service. Responsibilities: Handle customer inquiries via phone, email, or chat Provide product and pricing...
- ...Assist customers with product selection and inquiries Provide exceptional customer service and foster a positive experience Collaborate with team members to achieve sales goals Educational Qualifications: High/Senior High School diploma. Experience Level:...
- ...maintain relationships with clients to understand their needs. Promote and sell products or services to achieve sales goals. Conduct market research to identify potential customers and sales opportunities. Provide excellent customer service to enhance client...
- ...establish relationships with new customers maintain and grow relationships with existing customers strive to improve customer satisfaction through excellent customer service identify and respond to client needs keep a high level of knowledge about existing...
- ...commerce company dedicated to delivering exceptional products and services to our valued local clients. We are actively seeking a... ...ensuring accuracy of items, delivery address, and contact details. Customer Assistance: Assist clients with order inquiries, addressing...
- ...Deliver fast and accurately the product orders of clients; 8. Establish business relationship with clients, and ensure good customer service; 9. Facilitate conduct or personally conduct demonstration or technical assistance on how to use the products and/or serve the...
- ...Develop and maintain relationships with customers to drive sales growth. Identify and pursue new business opportunities to expand the... ...other departments to ensure smooth order fulfillment and customer service. Analyze sales metrics and trends to inform sales strategies...
- ...Representative will be responsible for driving sales and expanding our customer base within the food industry. This role requires a... ...activities and product launches. Collaborate with the customer service team to ensure client satisfaction. Preferably with experience...
- WE ARE HIRING: FIELD SALES REPRESENTATIVE Webert Marketing Corporation is expanding! We are looking for a dynamic, results-driven Field Sales Representative to spearhead our growth along the Pangasinan Route . If you are a go-getter who loves hitting the road and...
- ...Job Description We are looking for Insurance Customer Service Representatives to support clients with policy questions, claims, and coverage inquiries, ensuring accurate and professional service. Responsibilities: Handle inquiries via phone, chat, or email...
- ...Job Description We are hiring Travel Customer Service Representatives to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences. Responsibilities: Handle travel...
- ...Assist customers with inquiries and product selection Process transactions and handle cash register operations Maintain a clean and organized store environment Provide excellent customer service and support Help with inventory management and restocking...
- ...provide timely solutions. Ensure compliance with safety standards and regulations. Maintain accurate service records and reports. Provide excellent customer service and technical support. Collaborate with team members to enhance service efficiency. Perform...
- ...Same-Day Job Offer Position: Call Center Agent/BPO Retail Agent Job Type: Full-Time... ...: ~ We’re looking for dedicated and customer-focused individuals to join our team as BPO... ...resolving concerns, and delivering top-tier service with every interaction. What We...
- ...Description Provide excellent customer service by addressing customer inquiries and concerns. Accurately handle cash and process transactions at the register. Assist in food preparation and maintain kitchen hygiene standards. Support team members in achieving...
- ...An Email and Chat Support Agent provides customer assistance through email and live chat platforms. The role focuses on addressing customer inquiries... ...and professional manner.Assist customers with product or service information, order status, account issues, and...
- Join Potato Corner as a Service Crew! Prepare delicious fries, serve customers with a smile, handle payments, and maintain a clean and friendly kiosk.
- ...Paid Time Off ~ Fun Company Events and Team Celebrations What You'll Be Doing: Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account Maintain accurate and updated records in our internal system Ensure customer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Agent. Be the first to apply!
