Customer Service Representative
Full-time
NeksJob Philippines
Join our team as a Customer Service Representative! You’ll assist customers through phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication and active listening skills, as well as basic computer proficiency.
Main Responsibilities
Manage inbound calls and assist customers with account details, product inquiries, and order updates.
Clearly communicate company policies, available services, and account options to customers.
Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
Resolve issues efficiently, with a focus on achieving first-contact resolution.
Keep customer records updated and ensure all interactions and account changes are properly documented.
Qualifications
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Baguio vacancy
- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience with our products and services. The role may be onsite or remote, depending on the assigned account. Qualifications...
- ...Customer Service Representatives are the frontline of our support operations. You’ll be assisting customers with inquiries, complaints, returns, upgrades, and purchases. Whether it’s resolving concerns or providing technical guidance, your goal is to ensure a positive...
- ...Provide excellent customer service via phone. Resolve customer inquiries and issues promptly and effectively. Maintain accurate records of interactions in the system. Collaborate with team members to improve overall service quality. Stay updated on product...
- ...We are looking for motivated and customer-focused individuals to join our team as Call Center Agents / Customer Service Representatives. The role involves assisting customers by answering inquiries, resolving concerns, and providing excellent customer service through...
- ...Customer Service Representatives assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products and services. They work in call centers, offices, or remotely. Qualifications: At least HS (old curriculum) or...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...A Customer Service Associate is the store’s front-liner who is responsible for providing excellent and personalized customer service through compliance of company-set performance standards and the achievement of the store’s sales target. The Customer Service Associate...
- ...WE'RE HIRING! CUSTOMER SERVICE REPRESENTATIVES | CONCENTRIX (CNX) – BAGUIO CITY Start your BPO career or level up with a leading company Qualifications: HS/SHS or College Graduate (Diploma must be available upon selection) At least 6 months of BPO...
20000 - 30000 Php
...Job description: Join Concentrix (CNX) and build your career in the BPO industry! We are looking for experienced Customer Service Representatives who are passionate about delivering exceptional customer service in a fast-paced and dynamic environment. Minimum Qualifications...- ...Description Provide excellent customer service through building rapport, addressing inquiries and resolving concerns promptly. Assist customers via phone, email, or chat, ensuring their satisfaction. Maintain detailed records of customer interactions and transactions...
- ...We’re Hiring: On-site Customer Service Representative (with Bookkeeping & VA Background) Location: Baguio City | Full-time | On-site Only We’re on the lookout for a Customer Service Representative who’s not only great with people, but also brings experience in bookkeeping...
- ...Description Provide exceptional customer service support to clients through various communication channels. Efficiently handle customer inquiries, complaints, and feedback to ensure satisfaction. Maintain a thorough understanding of company products and services...
- ...Job Description Description: We are looking for motivated applicants to join a customer service team in Baguio. The successful candidate will assist customers, respond to inquiries, provide accurate information, and help resolve concerns professionally. This is an...
- ...We're Hiring: Customer Service Representative Are you passionate about helping people and providing excellent customer service? Join our growing team as a Customer Service Representative ! Job Responsibilities: Handle customer inquiries via phone, email, or chat...
- ...Job Summary We are looking for an experienced Customer Service Representative to join our team. The ideal candidate has at least 6 months of customer service or BPO experience , excellent communication skills, and a passion for delivering exceptional customer support...
- ...Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems,... ...handling complaints regarding the organization's products or services At least High School Graduate (old curriculum) / Senior High...
- ...Job Summary We are looking for enthusiastic and customer-focused Customer Service Representatives to join our growing team. In this role, you will assist customers by answering inquiries, resolving concerns, and providing excellent support through phone, chat, or email...
- ...Respond to customer inquiries via phone, chat, or email in a professional and timely manner Resolve customer complaints or concerns with accuracy and efficiency Provide product or service information clearly and concisely Maintain records of customer interactions...
- ...to products and online inquiries from customers all over the world. The ideal candidate... ...and technology A passion for customer service exhibited by courteous telephone... ...experience or experience as a Client Service Representative Strong phone contact handling skills...
- ...Responsibilities: Answer customer inquiries and provide accurate information Resolve customer concerns or complaints professionally... ...records and document interactions Provide product or service information Follow company policies and procedures Meet performance...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Handle inbound and/or outbound calls in a professional and courteous manner Address customer inquiries, concerns, and service issues accurately Provide product or service information and resolve customer complaints Document call details and maintain accurate customer...
- ...applicants with career opportunities from various partner companies nationwide. Available Opportunities May Include: Voice / Customer Support Non-Voice / Chat Support Work-From-Home (selected roles) Back Office / Administrative Roles Key...
- ...Job Summary We are looking for enthusiastic and customer-focused Customer Service Representatives (CSRs) to join our growing team in Baguio. Whether you have previous BPO experience or are looking to start your career in customer service, we welcome applicants with...
- ...We're hiring customer-focused Call Center Agents to deliver exceptional support. Your role will involve assisting customers, providing... ...ensuring every conversation reflects our commitment to outstanding service. What You'll Do: Answer customer calls and assist with...
- ...About the Role We are seeking motivated and customer-focused Call Center Agents to join our growing team. The ideal candidate will handle... ...inquiries, resolve concerns, and provide excellent customer service while maintaining professionalism and efficiency. Key Responsibilities...
- ...Looking for your first job? No experience? No problem! We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR) . We provide comprehensive paid training to help you succeed, making this a great...
- ...supervision. Proven ability to handle confidential information with discretion. Preferred Skills Customer-focused mindset with a dedication to service excellence. Curious and resourceful in problem-solving and research . Acts with integrity, honesty...
- ...Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences...
- ...We are looking for a motivated and customer-friendly individual to join us as a Call Center Agent. You will be the first person customers... ...Assist customers with inquiries, product information, and service concerns Provide accurate and timely solutions to customer issues...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
