Executive Assistant (AU)
Likha Careers, Inc.
Job Expectations:
- Position Type: Experienced - Individual Contributor
- Employment Type: Full-Time; Permanent (Direct Hire)
- Work Setup & Location: Onsite - Ortigas, Pasig
- Work Schedule: Mondays - Fridays, Day Shift
- Base Salary: Php 25,000 - Php 40,000
- Industry: BPO (Psychiatric)
About the Job:
We are seeking a highly organized and detail-oriented Executive Assistant to join our client's team, providing administrative support to their Australian client. The ideal candidate will handle essential back-office tasks, ensuring smooth daily operations and exceptional client service delivered with utmost integrity and confidentiality. This role will begin with core administrative responsibilities, with opportunities for growth into a broader support role for the Practice Director. Ready to make an impact and grow in a dynamic environment? Apply now!
Key Responsibilities:
Administrative Support
- Respond to administrative emails promptly and professionally.
- Send welcome emails to new clients and provide necessary onboarding information.
- Distribute intake forms and questionnaire links to clients.
- Maintain accurate client referral details in the practice management software.
- Uphold the highest level of confidentiality.
Appointment & Scheduling Management
- Fill cancellations by checking the diary , waitlist, and sending text notifications to clients.
- Conduct forward diary checks to ensure appointments are scheduled correctly, invoices are accurate, and referrals are valid.
- Perform backward diary checks to verify processed payments and rebates for accuracy.
Billing & Financial Administration
- Send referral acknowledgment e-faxes to relevant parties.
- Generate and send invoices to third parties for payment processing.
- Run unpaid invoice reports and follow up on outstanding payments.
Reporting & Practice Management Support
- Run reports and extract data for the practice manager and practice director.
- Ensure Medicare rebates and other payments are correctly processed.
Executive & Practice Director Support
- Assist the practice manager with various administrative and operational tasks as required.
Qualifications:
- College-level education; a Bachelor's Degree is preferred.
- At least 2 years in an HR/admin capacity, executive assistant, or virtual assistant role; background working in the psychiatric industry is required.
- Familiarity with practice management software (or willingness to learn), email platforms, and scheduling tools.
- Strong written and verbal English skills, with a professional and courteous approach.
- Ability to manage data entry, billing, and client records with high accuracy.
- Excellent ability to prioritize, multitask, and work independently in a fast-paced environment.
- Can start immediately if possible.
Company Profile:
An Australian-owned BPO company with operations in the Philippines, South Africa, and the Asia-Pacific region. It specializes in providing scalable outsourcing solutions for small and medium-sized enterprises (SMEs) and enterprise businesses, focusing on customer relationship management and back-office operations.
Join our client team and unlock a range of enticing benefits, including:
- Allowances
- Performance Bonus
- HMO & PTO
- Paid Training
- Other Exciting Benefits
About Likha Careers:
Likha is a traditional Tagalog (Filipino) word that means to create or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.
Let's create your career together!
Vacancy posted more than 2 months ago
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