Shared Services Officer
EastWest Bank
About the Job
Location: Makati
Corporate Title : Junior Officer to Manager
Work Arrangement: Onsite
Our Store Operations Group is looking for experienced professionals to join us in Makati in the role of Shared Services Officer.
In this role you will be responsible for ensuring quality delivery of an assigned service line to stores & other concerned units in line within agreed SOP and SLAs.
Your dream. Our focus.
East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.
We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.
Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.
What the role will entail
- Deliver service line requirements and ensure quality based on Key Results Areas (KRAs) and Service Level Agreement (SLAs).
- Maintain system information, coordinate with relevant parties, and submit reports on time.
- Conduct data quality checks and support process improvements.
- Provide operational and ad hoc support as needed.
What we're looking for
- Bachelor's Degree in Accountancy. Certified Public Accountant (CPA).
- Having obtained a Master's Degree is a plus.
- With high proficiency in Excel is preferred.
- Has working knowledge of banking regulations, products, and services.
- With excellent communication and customer service skills.
What you can expect from joining our team
- Career development and training opportunities
- Competitive salary package and benefits
- Performance-based incentives and recognition programs to reward high-performing individuals.
- Opportunity to work with industry experts and be mentored by them.
- Defined career progression paths to guide you in your professional growth.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Shared Services Officer in Makati vacancy
- ...Hybrid Our Information Technology team is looking for experienced professionals to join us in Makati with the role of Shared Services Delivery Head . In this role you will lead the end-to-end delivery of cross-functional technology solutions through a...
- ...Circle Lead Customer Loyalty III Lead Centralized People Services Operations and Drive Meaningful Change At ING, we believe people... ...• Minimum 15 years of relevant experience in operations, HR shared services, or comparable environments. • At least 10 years...
- ...record of overseeing end-to-end accounting operations. Solid background in managing multiple companies or operating within a shared services environment. Proven leadership capability in supervising and developing accounting teams while ensuring compliance with...
- Oversee and manage the company’s financial operations, including treasury, billing and collections, and general accounting. Ensure accurate financial reporting, effective cash flow management, and compliance with regulatory standards. Provide strategic financial insights...
- ...Territory / Technical Service Officer Key Responsibilities: Provide field technical support and resolve customer issues Assist dealers in troubleshooting product concerns Conduct technician training programs Execute service campaigns and field...
- ...Full Job Description: Client Service Officer Australian Client - Consulting Company Salary Php 45,000 to 55,000 also email resume to: **** Role Summary The Client Service Officer is responsible for maintaining high-quality relationships with existing...
- ...prioritized at the receiving reception. - Oversee patient flow by acting as a triage officer, assigning patients to appropriate units and floors, and escalating concerns to the Customer Service Office, Medical Operations Director, or Associate Manager for Client Customer...
- ...Sales or CSR experience is an advantage Ability to supervise daily business operations and lead a team of sales or customer service associates Personable, attentive and trainable Strong interpersonal skills Strong verbal communicator Confident w/ phone...
- Description: Handling a wide range of administrative tasks and responding promptly and professionally to inquiries and requests Assisting in the preparation and issuance of insurance policies Maintaining and organizing physical and digital filing systems to ensure...
- ...Job Requirements: ~ Bachelor's degree holder ~ Fresh Graduates are encourage to apply ~1 year of experience in Customer Service is an advantage. ~ Amenable to attend face to face interview ~ Can start as soon as possible Job Responsibilities: Handle...
- ...Handle high volumes of inbound customer inquiries and follow up with timely, high-quality service. Resolve customer issues efficiently, aiming for first-contact resolution and meeting service standards. Manage client communication and complete assigned tasks within...
- ...As a Liaison Officer, it is important to us that you share our core values, detail-oriented, and a problem solver. Job Objectives: To coordinate... ...processing. Build partnerships and liaise to determine services and develop solutions that may arise. Job...
- ...POSITION TITLE: Service Center Officer-in-Charge WORK LOCATION: One Ayala, Makati WORK SETUP: Day Shift SALARY: PHP 23k - PHP 24k Qualifications: At least 1 year of experience in retail, service center, electronics, or gadget-related operations With...
- ...Description Oversee daily operations of the service center Provide exceptional customer service and support Manage and train service center staff Coordinate with various departments to ensure smooth workflow Handle customer inquiries and resolve complaints...
- ...outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member... ...Acrobat and PDF to process documents Familiarity with MS Office applications such as MS Word and Excel is advantageous...
- ...Job description: Position: Recruitment Officer Location: Kalayaan Ave., Poblacion, Makati Work Schedule: Monday to Friday... ...their skills, and we're looking for a Recruitment Officer who shares our vision and values. Job Summary: As a Recruitment Officer...
- ...notable completed transactions (lease/sale movements), analyze and share with the Agency Department and Research & Consultancy Department... ..., and e-mailing targeted prospective companies that may have office space requirement. Call building/unit owners and/or building...
- ...Accounts for Anything. Aprio has 40 U.S. office locations, as well as international office... ...building administration, vendors, and service providers for office operations and maintenance... ...administration, business operations, shared services, or administrative support. Proficient...
- ...obligations. Prepare, file, and monitor the processing of Transfer of Shares and related tax documentation with the BIR. Administrative &... ...and filings. Assist in procurement and inventory of office supplies to support departmental needs. Company Benefits:...
- ...Experiences Impact You'll Make As an Information Security Officer supporting TransUnion's Asia Pacific region, you will help... ...encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which...
- ...PEOPLE & CULTURE OFFICER Put people at the heart of performance. Join a fast-moving People & Culture team where you’ll support... ...analytics; exposure to BPO, offshore staffing, outsourcing, shared services, or another high-volume people environment is highly preferred...
- ...The Governance Officer is responsible for establishing, maintaining, and continuously enhancing the Bank's Enterprise Fraud Risk Management... ...management functions, preferably within banking or financial services Must have 3-5 years of leadership experience Must have...
- ...About the role Procurement Officer ensures that activities are conducted in a transparent, competitive, and compliant manner while supporting... ...in providing comprehensive and reliable terminal and logistics services for commodities and people across markets, including...
- ...experiences. Responsibilities: Manage assigned platform solutions and ensure operational activities are performed according to agreed service levels, governance standards, and customer requirements Investigate incidents, coordinate issue resolution, perform impact...
- ...JOB SUMMARY The Legal & Compliance Officer safeguards the legal, contractual, and regulatory interests of Exclusive Cars International Holdings Inc. across all service lines — standard Car Rental, Chauffeur-Driven (CD), and Long-Term (LT) Leasing. The role owns end-to...
- ...As a Planning Officer , you will support the Bank's strategic planning, financial management, budgeting, performance monitoring. Acting... ...Preferred Qualifications Experience in banking, financial services, or multinational organizations. Experience with business...
- ...convenient, reliable, and safe rides, impacting millions of lives positively every single day. Now, we're looking for a Partnership Officer. As a Partnership Officer, you are toexecute a business development strategy to drive growth and revenue. Responsibilities:...
- ...ensure timely receipt of items. Ensure purchased goods and services meet required specifications and quality standards. Maintain... ...vendor sourcing, and supply chain processes. Proficiency in MS Office and purchasing software (e.g. SAP, Oracle, QuickBooks)....
- ...Promote and sell school supplies, office furniture, and other related products to walk-in, online, and institutional clients. Respond... ...required). At least 1 year of experience in sales, customer service, or a related field. Excellent communication, negotiation,...
- ...sourcing suppliers and requesting quotations for materials and services. Prepare and process Purchase Requests (PRs), Requests for Quotation... ...and report delays or discrepancies to the Purchasing Officer. Help maintain and update the supplier database and accreditation...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shared Services Officer. Be the first to apply!
