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Network Technician Tier 1

1 $ per day

TGT Global

PROTECTION AND IMMUNITY, STARTING DAY ONE!

Grow your career while being supported with comprehensive HMO as early as your Day 1 with us! 

Awesome perks await in #WeAreTGT

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance 

  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events 

  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture 

  • Vibrant City Location: Work in our orime locations: BGC or Alabang (shifting schedule)

As a Tier 1 Network Technician

You'll play a critical role in maintaining the stability, performance, and availability of network infrastructure and production systems.

Ideal Technical Profile
  • Strong troubleshooting and analytical skills in production and network environments

  • Strong understanding of networking concepts and protocols

  • Fundamental Linux administration skills and familiarity with Linux commands

  • Working knowledge of:

    • BGP

    • OSPF

    • Routing & Switching

    • DNS

    • DHCP

    • Firewall troubleshooting

  • Understanding of SD-WAN environments

  • Experience with production monitoring and ticket management systems

  • Excellent written and verbal English communication skills

  • Ability to work independently and manage multiple priorities

  • A proactive, self-starter mindset with a strong customer focus

  • Willingness to attend out-of-hours monthly meetings as required

Your Impact Starts Here

Network Monitoring & Incident Management Ideal Technical Profile
  • Monitor network performance and proactively identify issues that may affect service availability or performance

  • Investigate and resolve network faults, outages, connectivity issues, and service degradations

  • Utilize monitoring tools to ensure systems, applications, and network services remain operational

  • Act as second-tier support in identifying and resolving production-related incidents.

Network Infrastructure Support
  • Install, configure, and support network equipment, including:

    • Routers

    • Switches

    • Proxy servers

    • WAN accelerators

    • DNS

    • DHCP services

  • Troubleshoot routing, switching, and firewall-related issues

  • Support network device updates and approved firmware releases

  • Collaborate with operations and engineering teams on system, application, and hardware maintenance

Documentation & Communication
  • Accurately document incidents, troubleshooting activities, and resolutions in ticketing systems

  • Provide network status updates and incident reports to stakeholders and management

  • Maintain clear and effective communication with customers and internal teams throughout the incident lifecycle

  • Contribute to continuous improvement initiatives involving monitoring, service delivery, and operational processes

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

Make the most of our 100% virtual recruitment . Apply today! 

Vacancy posted 1 day ago
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