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Manager, GS Customer Insights & Analytics

Johnson & Johnson

Johnson & Johnson seeks a strategic analytics leader to manage customer insights and analytics capabilities for Global Services. This role involves leading a multidisciplinary team, defining analytical strategy and roadmap, and delivering commercial insights that drive competitive advantage and business growth.

Responsibilities

  • Define strategic direction, operating model, and roadmap for Customer Insights & Analytics capability
  • Lead team development across analytics, business intelligence, automation, and data operations
  • Translate customer, sales, pricing, and operational data into actionable commercial insights
  • Prioritize analytical demand based on strategic alignment and business impact
  • Partner with Commercial, Finance, IT, and Global Services leaders on discovery and value realization

Requirements

  • Leadership experience managing multidisciplinary analytics or data teams
  • Expertise in commercial analytics, customer insights, or business intelligence
  • Proficiency translating business challenges into analytical solutions and roadmaps
  • Strong stakeholder management and cross-functional collaboration skills
  • Experience with data governance, methodology validation, and quality controls
  • Track record of scaling analytics capabilities across business functions
Vacancy posted 2 days ago
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