Customer Service Representative
Full-time
XMC BPO Manila
Description - Assist customers with inquiries and provide accurate information regarding products and services.
- Handle customer complaints and resolve issues in a professional manner.
- Maintain records of customer interactions and transactions.
- Contribute to team goals by meeting or exceeding performance metrics.
- Collaborate with other departments to enhance customer satisfaction.
Requirements
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Customer Service, Call Centre, Back Office Support, English Language proficiency.
- Qualities and Traits: Excellent communication and interpersonal skills.
- Responsibilities and Duties: Ability to handle multiple tasks and follow up on issues effectively.
Vacancy posted 4 days ago
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