Technical Support Specialist
324000 Php per yearFull-time
SMA Support Services
Qualifications
- At least three (3) years of Technical support experience
- Has an extensive background in Web Development
- Knowledge with WordPress, Square Space, Wix
- Excellent verbal and written communication skills in English
- Excellent and Proven ability to handle multiple tasks efficiently
- Previous experience in appointment setting or related roles would be advantageous
- Willing to work graveyard and can start training immediately
- Home office setup meeting specified requirements (conducive workstation)
- Computer or laptop with specs of at least core i5 or higher/10th gen or newer, or its AMD equivalent, 12GB - 16GB ram, functional camera, noise-canceling headset, and dual monitor
- Reliable and high-speed internet connection with contingency measures (25 mbps and up)
- Availability of a personal savings account for payroll processing
Offer
- Long-term/full-time position
- Competitive pay is at 42,610 gross + 13th Month pay
- 5,000 Client Deployment Allowance
- Increased rate upon regularization of 45,721 + 5,000 Client Deployment Allowance
- Pay begins on day 1 of training
- Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
- HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
- Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
- Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
- Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
- Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
- Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
- Perfect Attendance
- KPI Superstars
- Shoutout Incentive
- Referral Incentive
- QA Rockstar
- C3 Champions
- Client Obs Incentive
- Quarterly In-person Team-Buildings
- Annual Company Outing - A yearly team adventure to unwind and celebrate together
- Annual Year-End Party - A fun-filled party capped with exciting grand raffle giveaways!
- Annual Performance Review - Performance-based reviews with opportunities for pay raises.
- Annual Sports Fest - Show your team spirit and compete in fun games and tournaments!
- 13th-month pay - Guaranteed additional month’s salary every year.
- Government-mandated benefits:
- SSS
- PhilHealth
- PAG-IBIG
- Career Advancement Opportunities
Vacancy posted 2 days ago
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