Technical Account Representative- Freshers are welcome
27000 PhpFull-time
PH Telesys Solutions BPO
Technical Support Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time
WHY WORK WITH US?
Compensation & Benefits- Up to ₱27,000 monthly basic salary
- Performance incentives and bonuses
- Paid training and development programs
- Clear career growth opportunities
- Supportive and team-oriented environment
- Coaching, mentorship, and continuous feedback
- Employee recognition programs
- Long-term career development focus
JOB DESCRIPTION
We are currently hiring a Technical Support Representative to assist customers with technical concerns in a fast-paced BPO environment. You will be responsible for troubleshooting issues, providing step-by-step solutions, and ensuring customers receive efficient and accurate technical assistance. This role is ideal for individuals looking for technical support jobs in Manila, BPO jobs with no experience required, and entry-level IT support or call center positions with career growth opportunities.KEY RESPONSIBILITIES
- Handle customer inquiries via phone, chat, or email
- Provide technical troubleshooting and basic diagnostics support
- Assist customers with internet, device, or system-related issues
- Guide customers through step-by-step solutions
- Escalate complex technical concerns to higher support teams
- Document all customer interactions in the system
- Ensure timely resolution of technical issues
- Meet quality, productivity, and customer satisfaction targets
WORK SCHEDULE & TRAINING
This is a shifting schedule role, including weekends and holidays. Full paid training is provided for all new hires.REQUIREMENTS
- No experience required
- High School or Senior High School graduate (college level or graduate is an advantage)
- Open to fresh graduates and career shifters
- Strong problem-solving and logical thinking skills
- Good English communication skills, both verbal and written
- Basic computer skills and ability to multitask
- Willing to work onsite in Malate, Manila and on shifting schedules
LOCATION
Malate, Manila (Onsite Only) Sites Available- Alabang
- Manila
- Makati
- Pasay
- Parañaque
- Taguig
ABOUT TELESYS
Telesys is growing and we are looking for a Technical Support Representative in Malate, Manila. We welcome fresh graduates, career shifters, and applicants with no BPO experience. This is a great opportunity to start your career in technical support while building strong problem-solving and communication skills in a supportive and growth-focused environment.APPLY NOW
Start your career as a Technical Support Representative with Telesys. If you are looking for technical support hiring with no experience required in the Philippines, this is your chance to begin a rewarding career with strong training, competitive pay, and growth opportunities.Vacancy posted 22 days ago
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