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Customer Service Representative

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery.
  • Assist in training new team members on customer service procedures.

Requirements

  • Educational Qualifications: High School diploma or equivalent
  • Experience Level: 1-3 years of customer service experience
  • Skills and Competencies: Strong communication and problem-solving skills
  • Responsibilities and Duties: Ability to handle difficult customers with patience and tact
  • Qualities and Traits: Friendly and approachable demeanor
Vacancy posted 1 day ago
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