Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description:
We are currently hiring Customer Service Representatives to handle customer support for Telecom, Delivery, Healthcare, and Hotel Reservation accounts.
The CSR will be responsible for assisting customers via phone, chat, or email by addressing inquiries, resolving concerns, and providing accurate information about products and services.
• Handle inbound and/or outbound customer calls in a professional manner
• Respond to customer inquiries regarding billing, orders, account information, and service concerns
• Resolve complaints and provide appropriate solutions within set timelines
• Process orders, payments, refunds, and account updates accurately
• Document customer interactions in the system
• Meet performance metrics such as quality, productivity, and customer satisfaction scores
• Follow company policies and data privacy standards Qualifications:
• Open to High School / Senior High School graduates and College level
• With or without BPO experience (training provided)
• Good English communication skills
• Willing to work on-site
• Amenable to shifting schedules, weekends, and holidays
This role is ideal for individuals seeking career growth in the BPO industry and a stable working environment with continuous training and development.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Manila vacancy
- ...Position: Customer Service Representative Campaign: Peak Design Employment Type: Fixed-Term Contract – 5 Months Work Setup: Primarily Remote, with occasional onsite reporting as required Schedule: Fixed Philippine Morning Shift, including weekends...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with... ...using CRM software. Collaborate with team members to improve service delivery and resolve customer concerns effectively. Participate...
- ...and Food-related fields is an advantage, e.g. HRM, Tourism, Food Service Management, Culinary, etc) • Experience in food service... ...• Excellent communication and interpersonal skills • Strong customer service orientation and assertiveness and confidence • Living...
- ...related to client retention, reactivation, satisfaction, and response times. Monitor and report on customer satisfaction, feedback, and potential areas for service improvement. Proactively identify opportunities to improve processes and agent experience. Assist...
- ...We are looking for a dedicated Customer Service Representative to support the Contract Logistics team. You will be the operational link between clients, the sales team, and internal departments — handling inquiries, coordinating shipments, preparing documents, and ensuring...
- ...Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Handle collection calls and follow-up on outstanding payments. Conduct skip tracing to locate debtors and manage account status updates. Verify loan applications...
- ...advertising on TV and social media. Think Amazon’s obsession with customer experience meets SpaceX’s fearless ambition—that’s the DNA... ...begins with a great first impression. As a Customer Service Representative, you'll be one of the first people candidates interact with...
- ...end-to-end supply chain solutions such as freight forwarding, customs brokerage, warehousing, cold storage, and nationwide distribution... ...s major corporations due to its focus on high-quality customer service, reliability, and innovation. ACCLI has built a strong network,...
- ...Provide excellent customer support via phone, email, and chat. Resolve customer inquiries and issues swiftly and effectively.... ...customer interactions. Collaborate with team members to improve service processes. Stay updated on product knowledge and company...
- ...Description Assist customers with inquiries regarding products and services Resolve customer complaints and issues in a timely manner Maintain a positive and professional attitude towards customers at all times Document customer interactions accurately in...
- ...We are looking for a Call Center Agent to handle customer calls, answer inquiries, and provide fast, friendly support. You will assist customers, record interactions, and follow company procedures. Responsibilities Handle inbound/outbound calls Provide accurate...
- ...Customer Service Representatives interact with customers to provide assistance, resolve complaints, answer questions, and process orders. This role is ideal for those who enjoy helping people and delivering excellent customer experiences across various industries....
- ...Description Handle inbound and outbound calls professionally and courteously. Assist customers by providing detailed information about products and services. Resolve customer issues and complaints efficiently with a focus on satisfaction. Maintain accurate...
- ...Description Provide exceptional customer service by responding to customer inquiries via phone, email, or chat. Assist customers with product-related questions and troubleshoot issues effectively. Maintain a positive, empathetic, and professional attitude toward...
- ...Description Assist customers with inquiries via phone, email, or chat. Resolve customer complaints and provide appropriate solutions... ...interactions. Collaborate with team members to improve service quality. Provide product information and guidance to customers...
- ...Description Manage customer inquiries through various communication channels. Provide... ...information about products and services. Resolve customer complaints effectively... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service...
- ...Respond to customer inquiries in a professional and timely manner Handle customer complaints with empathy and efficiency Document customer interactions and maintain records Follow up on customer interactions when necessary Collaborate with team members to...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints... ...customer interactions and transactions. Provide product and service information to customers, assisting them with their purchasing...
- ...Assist customers with inquiries and provide effective solutions. Manage customer complaints and resolve issues promptly. Maintain... ...Experience Level: Less than 1 year of experience in a customer service role. Skills and Competencies: Proficient in account management...
- ...Handle customer inquiries via phone, email, and chat with a focus on providing excellent service. Assist in resolving customer complaints and technical issues in a timely manner. Maintain thorough knowledge of products and services to effectively communicate with...
- ...Provide excellent customer service via phone, email, and chat. Manage and resolve customer inquiries and complaints professionally. Maintain accurate records of customer interactions. Collaborate with team members to improve service processes. Stay updated...
- ...Description Provide exceptional support to customers following the purchase of products or services. Resolve customer inquiries and complaints efficiently... ...Job Title: After Sales Customer Service Representative Job Function: After Sales Customer Service Representative...
- ...Description Provide exceptional customer service through various channels including phone, email, and live chat. Resolve customer complaints and issues in a timely and professional manner. Maintain a thorough knowledge of the company's products and services to...
- ...Support | 90% Non-Voice Complete our 100% Virtual Recruitment Process today. We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and complaints promptly and effectively. Document customer interactions and maintain accurate records in the system. Assist in identifying opportunities...
- ...Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Description Assist customers with inquiries and provide excellent service to enhance customer satisfaction. Resolve customer complaints efficiently and effectively. Process orders, returns, and exchanges while ensuring accuracy. Maintain detailed records of...
- ...Description Assist customers with inquiries and issues via phone, email, or chat. Provide product information and support to enhance... ...accurate records. Collaborate with team members to improve service processes. Requirements Educational Qualifications:...
- ...Description Provide excellent customer service and support through various channels including phone, email, and chat. Resolve customer inquiries and complaints in a timely and efficient manner. Maintain detailed records of customer interactions and transactions...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues promptly and effectively. Maintain accurate records of customer interactions and feedback. Collaborate with team members...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
