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IT Business Analyst

Our Clients

Key Responsibilities

  • Support IT, digital transformation and business process improvement projects for the support department
  • Work with cross-functional teams and stakeholders on project delivery
  • Deliver projects using Agile and Waterfall methodologies
  • Engage clients, executives and technical audiences through clear presentations and storytelling
  • Apply US healthcare knowledge (payer, provider, health tech or BPO) to the work

Required Qualifications

  • Graduate or Master's degree with 3 to 5 years of experience in Information Technology or Computer Science Engineering, including at least 1 to 2 years in US healthcare (CPO/BPO, payer, provider or health tech)
  • Experience working on IT, digital transformation or business process improvement projects
  • Experience in Agile and Waterfall methodologies
  • Exposure to cross-functional and stakeholder management activities
  • Excellent storytelling and presentation skills, with the ability to engage clients, executives and technical audiences

Preferred Qualifications

  • PMP, PRINCE2, Agile/Scrum certifications, ITIL and Lean Six Sigma
  • Familiarity with productizing AI/ML and agentic systems in healthcare operations
  • Data analytics and reporting experience
  • Change management exposure
  • Process automation experience
Vacancy posted 2 days ago
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