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Customer Service Representative

Full-time

Metacom Careers

Description
  • Manage incoming customer calls and address inquiries promptly and professionally.
  • Provide accurate information regarding products and services to customers.
  • Document customer interactions and maintain records of customer feedback.
  • Assist in resolving customer complaints effectively and efficiently.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: No prior experience required; entry-level candidates welcomed.
  • Skills and Competencies: Proficient in English language; strong customer service orientation.
  • Responsibilities and Duties: Ability to work in a call center environment and manage multiple tasks.
  • Qualities and Traits: Excellent communication skills, problem-solving abilities, and a positive attitude.
Vacancy posted 1 day ago
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