Customer Service Representative
Full-time
Stark Asia Solutions Inc.
As a Collections Specialist you are responsible for contacting customers with past-due accounts and assisting them in resolving outstanding balances. The role involves negotiating payment arrangements, providing account information, and ensuring timely debt recovery while maintaining a professional and respectful customer experience.
Key Responsibilities
- Contact customers via inbound and outbound calls to discuss overdue accounts.
- Remind customers of outstanding balances and explain available payment options.
- Negotiate payment plans or settlements based on the customer’s financial situation.
- Update and maintain accurate records of customer interactions in the system.
- Address customer inquiries, disputes, or billing concerns related to their accounts.
Qualifications:
- At least High School graduate (old curriculum)
- Must have 6 months to 1 year BPO Collections experience (voice international)
- With excellent communication skills
Perks and Benefits:
- Up to 30 Salary Package
- 20% Night Differential Premium
- HMO Coverage on Day 1
- Fast and Easy Process
- Start Date: March 27
Apply now and we'll help you land the job!
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Quezon City vacancy
- ...Job Summary We are seeking a Customer Support Associate (Voice) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while...
- ...Description Manage incoming customer calls and address inquiries promptly and professionally. Provide accurate information regarding products and services to customers. Document customer interactions and maintain records of customer feedback. Assist in resolving...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Resolve customer issues in a timely and efficient manner. Document customer interactions and feedback for future reference. Support back office operations...
- ...Description Provide exceptional customer service through various communication channels Respond promptly to customer inquiries and resolve issues effectively Maintain a positive, empathetic, and professional attitude toward customers Document customer interactions...
- ...Respond to customer inquiries and resolve issues in a timely manner. Provide information about products and services to enhance customer satisfaction. Manage customer complaints, provide appropriate solutions, and follow up to ensure resolution. Maintain a high...
- ...Provide exceptional customer service to clients via phone, email, and chat. Resolve customer issues effectively and efficiently to ensure customer satisfaction. Assist customers with product inquiries and provide support for technical issues. Maintain detailed...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Address customer inquiries and resolve issues in a timely and efficient manner. Maintain detailed records of customer interactions and transactions. Collaborate with team...
- ...Description Serve as the primary point of contact for customer inquiries, providing accurate product and service information. Resolve customer complaints... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service Representative...
- ...Description Act as the primary point of contact for customers, providing exceptional service and support. Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Resolve customer complaints and issues, ensuring a positive...
- ...Description Serve as the primary point of contact for customers, addressing inquiries via phone, email, and chat. Troubleshoot and... ...satisfaction. Provide feedback on process improvements to enhance service delivery. Requirements Educational Qualifications:...
- ...March 27, 2026 March 31, 2026 Description Interact with customers to address inquiries and provide assistance. Manage... ...issues in a timely manner. Maintain knowledge of products and services to effectively communicate to customers. Record details of...
28000 Php
...NOW HIRING: Call Center Representative – Wave 1 UP Tech+ (Virtual Process) Start Date: September & October Earn up to ₱28,000/month... ...Responsibilities: Handle inbound and/or outbound customer calls in a professional manner Address customer inquiries,...- ...Description Provide excellent customer service by responding to customer inquiries via phone, email, and chat. Troubleshoot customer issues and effectively resolve complaints in a timely manner. Maintain a comprehensive knowledge of products and services to assist...
- ...Description Manage incoming calls and customer inquiries effectively. Provide accurate information about products and services. Resolve customer complaints and issues with professionalism. Maintain records of customer interactions in the system. Collaborate...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Assist in problem resolution and escalate complex issues to higher management. Schedule appointments and manage customer interactions efficiently. Maintain...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate product information and support. Resolve issues and complaints... ...in the CRM system. Collaborate with team members to improve service quality. Participate in training sessions to enhance skills....
- ...Provide exceptional customer service by answering inquiries and resolving issues. Communicate effectively with customers through various channels including phone, email, and chat. Document customer interactions and follow up as necessary to ensure resolutions....
- ...account recovery. Provide support for content creators and viewers regarding platform features and policies. Review and resolve customer inquiries through phone, email, or chat. Monitor and enforce community guidelines and platform policies. Investigate reports...
- ...Responsibilities Handle inbound and outbound customer interactions (calls, emails, chat) Respond to customer inquiries regarding products, services, and accounts Resolve customer complaints and provide appropriate solutions Maintain accurate records of...
- ...Respond to customer inquiries via phone, email, and chat in a professional manner. Assist customers in resolving issues and providing... .... Maintain a thorough understanding of company products and services to effectively support customers. Document customer...
- ...Assist customers with inquiries and provide accurate information regarding products and services. Handle customer complaints efficiently, ensuring satisfaction and resolution. Process orders, forms, and requests in a timely manner. Maintain records of customer...
- ...Description Assist customers with inquiries and provide prompt resolutions to their concerns. Maintain a positive, empathetic, and... ...chat. Document customer interactions and feedback to improve service and sales. Collaborate with team members to enhance customer...
- ...Description Provide exceptional customer service through various communication channels, including phone, email, and live chat. Assist customers in resolving issues and inquiries efficiently and effectively. Schedule appointments and manage customer requests...
- ...Description Interact with customers to provide and process information in response to inquiries, concerns, and requests. Handle customer... .... Collaborate with team members to improve customer service processes. Requirements Educational Qualifications: High...
- ...Assist customers with inquiries regarding products and services. Resolve customer complaints in a timely and effective manner. Provide technical support and guidance for product usage. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Provide excellent customer service via phone, email, and chat to ensure customer satisfaction. Assist customers with inquiries, product information, and issue resolution. Maintain detailed records of customer interactions and transactions. Collaborate with...
- ...Assist customers with inquiries regarding products and services. Handle customer complaints with empathy and professionalism. Provide detailed information about products, services, and promotions. Maintain accurate records of customer interactions and transactions...
- ...Description Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information about products and services to customers. Resolve customer complaints and issues effectively and efficiently. Maintain a high...
- ...Description Serve as the first point of contact for customers, addressing inquiries and resolving issues. Assist customers with product and service information, ensuring a positive customer experience. Document customer interactions accurately in the database...
- ...Description Provide excellent customer service to ensure customer satisfaction and retention. Assist customers with inquiries, complaints, and troubleshooting via phone, email, and chat. Document all customer interactions and maintain records of customer feedback...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
