Customer Service Representative. Healthcare & Financial Associate.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and provide appropriate solutions in a timely manner.
- Assist in managing healthcare and financial account-related issues for customers.
- Build and maintain relationships with clients, ensuring client satisfaction.
- Document customer interactions and maintain detailed records of correspondence.
- Collaborate with team members to improve service delivery and resolve outstanding issues.
Requirements
- Educational Qualifications: Bachelor’s degree in relevant field
- Experience Level: 5–8 years
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Proficient in customer service software and Microsoft Office Suite
- Qualities and Traits: Problem-solving skills and ability to work under pressure
- Responsibilities and Duties: Ability to work independently and as part of a team
Vacancy posted 21 days ago
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