Ecommerce Lead - Global Sporting Goods
Michael Page
This position requires local presence. Please view similar jobs below.
Company Highlights
- International retail company
- Career progression, competitive salary package and hybrid work set up
About Our Client
We are a global leader in high‑performance sporting goods, empowering athletes and active individuals through innovative products and exceptional customer experiences. With a strong international footprint and a commitment to growth, we continue to expand our digital and ecommerce capabilities across markets.
Job Description
- Spearhead the launch, management and optimization of the brand's e‑commerce platform to ensure a seamless and high‑performance shopping experience
- Oversee order lifecycle processes including order flow, fulfillment tracking, returns monitoring, and SLA performance to ensure timely and accurate delivery to customers
- Drive onsite merchandising strategy, including product activation, categorization, tagging, and pricing alignment with commercial and merchandising teams
- Monitor website health and functionality, escalating technical issues to regional IT, developers, and external partners for resolution
- Analyze e‑commerce performance, including sales, traffic, conversion, customer journey metrics, and behavioral insights to recommend improvement initiatives
- Coordinate campaign execution, onsite content updates, and promotional activities in alignment with marketing and regional teams
- Manage marketplace performance, including product listings, search optimization, platform relationships, and promotional participation
- Partner with logistics, finance, and customer service teams to streamline operational processes and enhance the end‑to‑end consumer experience
- Identify opportunities to introduce new tools, process enhancements, or digital capabilities to support growth and efficiency
- Stay updated on industry trends, competitor activity, and best‑in‑class e‑commerce practices to inform strategy and continuous improvement
Qualifications
- Minimum 5 years of experience in e‑commerce operations, digital merchandising, or online commercial management
- Strong analytical skills with the ability to interpret data, derive insights, and translate findings into actionable strategies
- Proficiency in e‑commerce platforms (e.g., Salesforce Commerce Cloud, Shopify, Magento) and understanding of digital performance metrics
- Excellent cross‑functional coordination skills, with experience working with marketing, merchandising, supply chain, customer service, and IT teams
- Ability to manage complex operations, solve problems quickly, and lead initiatives in a fast‑paced digital environment
Benefits
- Be part of a global sporting goods brand with strong digital transformation ambitions
- Lead impactful initiatives that influence customer experience, sales growth, and operational efficiency
- Work in a dynamic, collaborative, and fast‑paced environment where innovation is encouraged
Vacancy posted 2 days ago
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