Call Center Agent
Full-time
SIBS
Hello Fresh Grads & Call Center Newbies!
SiBS is HIRING Customer Service Representatives for our Healthcare Account at Robinsons Delta, Davao City — START ASAP!
Multiple openings available -- Open to fresh grads, no call center experience required
Get hired in just ONE DAY!
Walk-In Applications: Monday to Friday – 10 AM to 7 PM
We are located at: Bajada, Davao City
About the Role:
As a Customer Service Representative , you will be the voice and heart of our company. You’ll handle customer interactions with professionalism, empathy, and problem-solving skills — ensuring every client walks away with a positive experience.
We’re looking for individuals who are passionate about communication, quick to adapt, and motivated to help others. If you thrive in a fast-paced environment and love delivering excellent service, we want you on our team!
Key Responsibilities:
- Handle incoming and outgoing customer calls, emails, or chats in a courteous and professional manner
- Provide accurate information and solutions to customer inquiries, concerns, or issues
- Maintain records of customer interactions using company systems
- Meet performance metrics such as response time, quality, and customer satisfaction
- Collaborate with other departments to resolve complex issues
- Stay updated with company products, services, and policies to ensure accurate assistance
- Uphold company values by maintaining a positive and professional attitude at all times
Qualifications:
- At least a Senior High Graduate / College Level
- With or without BPO experience (training will be provided)
- Excellent verbal and written English communication skills
- Strong listening and problem-solving abilities
- Willing to work on-site and on shifting schedules
- Can work effectively under pressure and deliver quality service
Endorsements every Friday – Get Hired in One Day and Start Next Week!
Interested? Message us and jumpstart your career with us today!
Disclaimer: This is an onsite role. We do not offer work-from-home opportunities.
Vacancy posted 1 day ago
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