Call Center Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Manage incoming customer calls and inquiries.
- Provide exceptional customer service and resolve issues efficiently.
- Utilize Salesforce to document interactions and manage customer accounts.
- Assist in upselling products and services as appropriate.
- Maintain a positive attitude and build rapport with customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a related field
- Experience Level: 1-3 years
- Skills and Competencies: Proficient in English language, strong customer service skills
- Skills and Competencies: Familiarity with Salesforce
- Qualities and Traits: Excellent people and interpersonal skills
Vacancy posted more than 2 months ago
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