Call Center Agent
Full-time
Work-1 Manpower Recruitment Services
Description - Manage incoming calls and customer inquiries effectively and professionally.
- Provide accurate information about products and services to customers.
- Resolve customer complaints in a timely and efficient manner.
- Document all customer interactions and transactions in the system.
- Collaborate with team members to improve overall customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in a call center or customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficient in using call center technology and CRM software.
- Qualities and Traits: Patience and empathy while dealing with customers.
- Qualities and Traits: Ability to work in a fast-paced environment.
Vacancy posted 9 hours ago
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