Customer Service Supervisor
Full-time
NeksJob Philippines
We are seeking a results-driven and technically skilled Customer Service Supervisor to lead frontline support operations, optimize performance metrics, and ensure exceptional customer experience delivery. The ideal candidate will have strong leadership capabilities, data-driven decision-making skills, and hands-on experience managing customer service teams in a fast-paced environment.
Responsibilities:
Handle customer calls via phone, email, or chat
Provide accurate information about products/services to international clients
Resolve customer concerns efficiently and professionally
Document interactions accurately in the system
Requirements:
High school graduate or above
Excellent English communication skills
Positive attitude and customer-focused mindset
Basic computer skills and ability to learn new systems
Benefits:
Competitive salary with international account premium
Health benefits
Career growth opportunities
Comprehensive training and support
Vacancy posted 21 days ago
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