Customer Service Representative
Full-time
Metacom Careers
Description - Handle customer inquiries and complaints via phone, email, or chat.
- Provide timely and accurate information to customers regarding products and services.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Document all customer interactions and transactions in the company database.
- Collaborate with team members and other departments to resolve complex issues.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years (entry-level position).
- Skills and Competencies: Proficient in English language with strong customer service skills.
- Skills and Competencies: Excellent interpersonal and people skills.
- Skills and Competencies: Experience in a call center environment is a plus.
- Qualities and Traits: Strong problem-solving abilities and a positive attitude.
Vacancy posted 7 days ago
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