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Call Center Agent

Full-time

RSD Human Resource Management Consultancy

Description
  • Handle incoming calls and respond to customer inquiries.
  • Provide accurate information regarding products and services.
  • Document customer interactions and escalate issues as necessary.
  • Maintain a high level of customer satisfaction through effective communication.
  • Participate in training sessions to improve skills and knowledge.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years (No experience required).
  • Skills and Competencies: Excellent verbal communication skills.
  • Qualities and Traits: Patient and empathetic demeanor.
  • Working Conditions: Fast-paced call center environment.
Vacancy posted a month ago
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