Call Center Agent
Full-time
RSD Human Resource Management Consultancy
Description - Answer incoming calls and address customer inquiries effectively.
- Provide excellent customer service to ensure customer satisfaction.
- Document customer interactions in the CRM system accurately.
- Resolve customer issues and complaints in a timely manner.
- Maintain product knowledge to assist customers efficiently.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English language; strong customer service skills.
- Qualities and Traits: Excellent communication and interpersonal skills; attentive to detail.
- Responsibilities and Duties: Ability to handle multiple calls and inquiries simultaneously.
Vacancy posted 8 days ago
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