Hotel Booking Reservation Agent - Night Differential - HS GRAD

We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites! ✨ Looking for a ONE DAY HIRING PROCESS? We got you! Also, we are open for applicants with NO BPO EXPERIENCE. Job Responsibilities:

• Handle hotel reservations, inquiries, and cancellations from customers and other stakeholders
• Provide accurate information about hotel availability, rates, amenities, and policies
• Process reservations accurately and efficiently
• Resolve customer issues and escalate complex issues as needed
• Meet performance targets for productivity, quality, and customer satisfaction
• Maintain accurate records of reservations and customer interactions

Why Join Us? ✨

• 25,000 Signing Bonus + 13th and 14th Month Pay
• Salary Offer: Up to 28,000 (can go higher based on experience)
• HMO on Day 1 (with up to 3 dependents)
• Paid Training + 30 Paid Leaves + Allowances + Performance Bonus
• Weekends Off + Holiday and Overtime Pay
• 20% Night Differential (Night/Graveyard Shifts)
• Fast-Track Career Growth for top performers
• Free Coffee and Biscuits at the office (because work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Flexible Shifts (Day, Mid, and Night)

Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you! Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!